liuchunyanid (Cathy_Liu)
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Experience to share on reception

Dear all,forum.fobshanghai.com!r!X+{2V&u'J+E
        This the first time to share something in foreign trade field. As a green hand, I think yesterday's reception really make me confident of myself. For I always not confident in my oral English but yesterday I found that I  also can communicate with my client very well in English.
7z-}+j-y"U2q3@$x%y(c        So, I gain confidence, and think everyone should be confident in themself, it is the basic thing when you start to do business.
/v4Q)]:a7y9V8SFOB Business Forum
f#I2j%O)U3T!pforum.fobshanghai.com         Here is some process to share, wish it will be useful to somebody:[A Professional Business Forum]-L!e${8k$p"K+n
[A Professional Business Forum].f-D S!\/z6H2T$b
         Before our meeting, we should find a date that is available for both of us. So some of my mail as follows: [A Professional Business Forum]+t0p9?4K.b

6g1b9S:s.jforum.fobshanghai.comDear Cathy,FOB Business Forum,]5R&},D3E,w7s+{
FOB Business Forum,C*]:I8J.k7C
Thanks for your friendly reply,forum.fobshanghai.com;l7F.\!J)l;F1H9G
It will pleasure to meet with in your factory,FOB Business Forum d:s#?7P8Q!V'G
159***********[A Professional Business Forum]&\1a2m0\'T5L)H$\-U-p
This is my china mobile
"w'O1s-~#b+J-z*y(iWe can contact with this number after 16th,
7c4l&z-p+]:w2V cforum.fobshanghai.comSo i will be in Canton fair,forum.fobshanghai.com.F,|;B"H"j6F!h9B
It will be finish in 20 and then I will come back in 25,
.q"j:r%].`%wforum.fobshanghai.comI will spend some of days meens 20 to 25 in Shenzhen,
3s8G8Q:[1z&{(T4ebusiness forum,trade forum,business opportunity,Business China,Business India,Brazil businessI will find a day in my schedule for visiting your factory,+h!c&x7H(u+})j
Anyway I need your relationship and your hospitality because I do not your city,
's0v7L9_,P'\9a"U!K/?business forum,trade forum,business opportunity,Business China,Business India,Brazil businessAwaiting your reply,FOB Business Forum2u4~1r0\0f%g

%A8p(f3x!b%y$r[A Professional Business Forum]Best regards,
,Y&r:B%^.[
4]8x:]+x;nFOB Business ForumCem
forum.fobshanghai.com)~$C%W;k3e0m$f+g

#r+W7D!Y(A,\%B"z"f/}FOB Business ForumDear Cem,
f(E%z5v&n#{FOB Business Forumbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business3@*}3V+l2D:u.}.u7u
          As a host, we always friendly and cordial treat our friends and business partners and anyone to our company.  %p-s9?9L,v!G%e
FOB Business Forum%v0Z6G5x*l-W+m2Z:Z/\!R-f
          We are in Hengli town, Dongguan City, Guangdong Province. If you are in Shenzhen or Guangzhou, We  can pick you up at your place.
i7^)a7V*S,Obusiness forum,trade forum,business opportunity,Business China,Business India,Brazil businessFOB Business Forum-h3G4b6s!K8L
         From  your  schedule, and for 19 April to 20 April is weekend, So 21 April to 25 April to both of us is available. Can we make a meeting during the time?  
5S7L5v"c%|'Q'r9OFOB Business Forum         FOB Business Forum)s&|:E+|%q"z2b&g
         Wish you have good time in China!
9D"X:V5B7Y(a&Q"R*|4n8QFOB Business ForumFOB Business Forum)u!v'|)B"t e)}
FOB Business Forum/b(S.y.?8g#P0M
Best regards,
9l2C x$t6E)fFOB Business Forum [A Professional Business Forum]+R7J1s5S%?2}!h){4_"j
Cathy Liu
,w2I7g;x$g P

0y6p3T6c6l-c2G3w0Q*}forum.fobshanghai.com   Dear Cathy;business forum,trade forum,business opportunity,Business China,Business India,Brazil business7|%w,j#l;D"C3V7L)s

,p-^5F!X-i2l1o0h7i[A Professional Business Forum]Thanks for quite reply,FOB Business Forum#d"Q.X)G4q:f7v7k){+F"}
21 to 25 it will be nice for me,FOB Business Forum8?(W)I @+G.[!a
We will be meet in these days,
-t*H*X;a5g%D ~*m'\FOB Business ForumAnyway i will send an email for the right time,
1v1b"Y6k'x,i2O3C-I-N'G9f[A Professional Business Forum]Keep in touch,
*u"s5Q(y&K)y$X.R[A Professional Business Forum]Best regards,1O"t0M/v$r*D%j:E

)M8B.r1}$bFOB Business ForumCem

:`1R1}5c:Y3[1M+H1Q ?[A Professional Business Forum]    Dear Cem,forum.fobshanghai.com Y*Y2C2\%}/_
2O-^5q6P%a"J'j+x(E-_&a(M
         How are you ?
5i ^ y9H&l+_6S:V$P:?[A Professional Business Forum]         Today is April 21, the first day of this week, and may I know when you will come to our factory?forum.fobshanghai.com7v/L+J/y1h4{:?'D#h
         Awaiting you kindly reply!
c6K;b#o5I-V,~1K*o*N'o:|3O7w,n-w"f
Best regards,
3h.H/{3h(V)P6s&t5W[A Professional Business Forum]
$D&z4M-s&]FOB Business ForumCathy Liu
       forum.fobshanghai.com(o"Z)E4L5Z$o,m

-F"s8q!E/}*Qforum.fobshanghai.com   And then he gave a call, for he is now in Guangzhou, and said he wanted to come on that day. You know, I even did not prepare anything and so did our manager, and he would go out for business. So I sent him an email :business forum,trade forum,business opportunity,Business China,Business India,Brazil business!N5x!r"y4c"O

5D2f)z+[3U"P9~business forum,trade forum,business opportunity,Business China,Business India,Brazil businessDear Cem, ;q.L"g2s+Z:_3u

"Z8h3A(^6O"e;{7e Qbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business            Sorry to tell you that for our manager is out for business, so can we change the meeting to another day?
'f*j*T'R'Q"Gforum.fobshanghai.com!z:B&H1e%M9Z5G$F
            And in the call , you said, tomorrow you will have things to do, so the day after tomorrow may to us is available, if this is ok for meeting on April 23, please give me your new hotel address. if not, please give us your day that for our meeting. Thanks a lot!
2Q:z-u+@;Y#W+I"G.t"d6mbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business
$a"z.]/q-T%u1L:tFOB Business ForumBest regards,
*j:s:q4D6}+`8UFOB Business Forum 1O-u#c-A7p1B"e
Cathy Liu
FOB Business Forum7~#p;L7n"^0k6}3[
[A Professional Business Forum](L8Y9?&B"E'w&R
          At last, we made the meeting at 22th, but he did not give me the exact time.
2y#i1I2i8qFOB Business Forum[A Professional Business Forum]#@7a7F-s,M7?;N!g
          So on April 22, I asked my manager if he could arrange a car for to pick Cem, but to my surprised, our manager rufused, he said it is too far to take him. You can imagine how angry I was.  But I still could not find another way just to tell our client, Cem, to come to our factory by railway. But it was really big problem, so I wrote :
*?%b+O"H*A"I5e9rFOB Business ForumDear Cem,FOB Business Forum"K8C'^-y+d8a!u1d"u
forum.fobshanghai.com/H;F"[%f4B2b#l9@
         I am told that from Guangzhou to Dongguan there are two traffic ways for reference:[A Professional Business Forum])y;p4};`:S4d

/K$a2N4B6E/h-y0|:N&ibusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business By car :  it will be spent more than two hours  
2]7J/|)K$B0GFOB Business Forum[A Professional Business Forum]9t7w2Y2A&{8_8[)l)}-E
By railway:  it is only takes half an hour. (Guangzhou railway station TO Dongguan railway station)FOB Business Forum1S8c9E5I#H8@7O2R:O
[A Professional Business Forum])I"B%Q6|"[4f!i
         So, for the high efficiency, may I know whether it is convenient for you to come to our factory by railway? And then I can pick you at the Dongguan railway station.
%s4L*t'M#[2}4Y tbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business
9D"f5`:f1M"i9y.[ LFOB Business ForumBest regards,
E8K;u1^%@3t;I$Vforum.fobshanghai.com
%G+}9d'L'm9c!I"W1}!uFOB Business ForumCathy Liu
forum.fobshanghai.com5D9t5M$f'z9g2a
FOB Business Forum/I!A.l:v8J+[8x-M%F
              Thanks goodness! He replied: ok, I will come with railway.  So happy I were when I saw these letters.
0w"p6i8k8X"y s)g(nforum.fobshanghai.com              But he still didnot give me the exact time when he would come. FOB Business Forum9I'^1i%b3t-l&v)?
              Waited, waited from 10 AM to 14PM, still no telephone or mail. So I gave him a call at 14:30 PM, he said to me that he would come at about 15:00 or 16:00, okay, the only thing I could do was just wait. FOB Business Forum6]&Q#|6K'J*P(X$H/Q5a
              16:30 I gave him a call again and he said he was on bus, I asked, which bus, and it was to which station, but unfortunately, he didn't know, he just knew it is from Guangzhou to Dongguan. So I said, could you give you phone to a chinese who around you?  So then, I got the right information from the chinese, the name of the bus station and the time they might arrive on.FOB Business Forum2{!N)n"q#w(T
            And then, I said to my manager, I should go to pick him at Dongguan City Main Bus Station, Can you guess what's our manager say? he said,
5B*i*J#Q'L"X:K$X         " It is too late, why does he comes so late, I have no time to meet him tonight, you see to it, all by yourself alone, don't brother me!"
+j)q5]'V&Z%f'^,g%BFOB Business Forum           He really make me angry at that time, for I have never met client alone before, and what is worse, he is a foreigner.
,m3Q)^7o7F[A Professional Business Forum]           okay, still no choice for me. Face the difficulty directly. I should be brave.
1G+[5J:_0t-[7i-I/pFOB Business Forum           So, you know the feeling when I was on the way to pick client.
9b0{ J"s7w6w;V.K%CFOB Business Forum           forum.fobshanghai.com;s!E*_5^.u;]3u&b5F:w!j
           But We arrived at the right time, and I give Cem a call to make sure his arrival time, and knew that within 10 minuts. In order to let him see me as soon as he get off the bus, I asked people that where the drops that Guangzhou to Dongguan bus stopped and then waited there. I have printed Cem's name on paper, so I when I saw a bus arriaved I raised  it, a little stupid but effective, I think. And after 5 minuts, my phone rang and I turned around, and then I saw him, Cem, a handsome man.





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liuchunyanid (Cathy_Liu)
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Post at 2008-4-23 08:44  Profile  Space  P.M.  Buddy  Add liuchunyanid to MSN friend  Talk with liuchunyanid through MSN
The process that about our meeting I will share in another thread.....
#T0Z ];~+_5|0s"F/i!H;a
3B5j%o'L'l-x(|"JFOB Business Forumpay attention if you are interested in this case!





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sweetbird
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Post at 2008-4-23 09:27  Profile  Space  P.M.  Buddy 
You are wonderful!

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liuchunyanid (Cathy_Liu)
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Post at 2008-4-23 11:11  Profile  Space  P.M.  Buddy  Add liuchunyanid to MSN friend  Talk with liuchunyanid through MSN
the meeting !

On the way we back to factory, I chated with Cem some topics, such as what is city he likes most, and his hometown, Olympic game...etc.)C:R'Q;Q9Z"]0o2l/]1Z
          He said Hongkong he likes most for almost all of the people there speak English. I said, in mainland also many people can speak English. He said yes but just can say "Hello","ok", "byebye".  FOB Business Forum @(E&d;d1e2V7[9E#K,q
         And in the car, he described his country, Turkey, which in his words, it is a nice country and its river is blue and the sun alway be seen everywhere.  [A Professional Business Forum]0l0M(r&B*j
         Then I knew, it is the time for both of us to show our love to ourself country, So I said, China is also a beautiful country, you can not see the sun because it is too late, it is 19:15 PM.
1Y#E!B!y'K&o1?9M7p*z9Sbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business          About an hour later, we arrived at our factory, for it nearly 8:00, so few staff work at night, so I took him to our Vip conference room and served him with a bottle of water and a bottle of Coca Cola.
.[9A9n.R+O3Y          Then I called for our engineer down to conference room. So when I came to technic problem I can ask help from him. And then we went to our sample room which is also a big conference room where the managers held meetings every morning.
!A8\4{3k"P&{FOB Business Forum          For Cem has already seen our product at our Hk stand, so it is easy to introduce our products to him. And then he took his battery out of his luggage bag. He wants our charger to match his battery.   For they are different types and has different function due to different parts inside them. FOB Business Forum%z z*@"y+]1q:q7{4v
          So a long time be spent on explain how to change our charge to match his battery.
!P/^+Y0E,B,T+lforum.fobshanghai.com          During that time, I should translate both side's words to each other and make three of us know each other well. Now, I still puzzled by myself how could I do so great thing like that!forum.fobshanghai.com7n(L3G(W7z%N2d/i
         After discussed about the function and quality, Cem needed two types of our charger and asked the fee he should pay for the simple.  I really could not dicide how much he should pay, So I asked help from our engineer manager who is a Vice President in our factory. Due to his coming, some troubles to me became so easy.  At last, we gave him sample for free, as the words said by VP, gave him as a gift.
%J0]/B;R:h5S/x RFOB Business Forum        And then, we talked about something like where and how to deliver the sample to him and others things about order.
%V"s:j%X/J1A        Finally, VP ask a driver to send Cem back to Guangzhou.
6M1e2d;u$^ sbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business        And I finished the reception with praise  from colleagues. FOB Business Forum0W7B5r:d8l
FOB Business Forum"G3]8r)f/V8W r
          over...!!!





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dsilicone
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Got a good experience!





Day Day Up! Cindy!

Manufacturer of silicone kitchenware with more than 10 years experience!
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jeanwayang
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Reply #1 liuchunyanid's post

Very good you are..
$h3n4Z-r.P._%i(d;] l/EFOB Business Forumcongratulations





Come On !!! Nothing Can Defeat Me !!!
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LightTea
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Post at 2008-4-24 12:22  Profile  Space  P.M.  Buddy 
Cathy, your story let me thinks of my first meeting with client alone.
2S/[7A,_"^1_:Zforum.fobshanghai.com
/q0x.E3u$d!m!G"l'i,D[A Professional Business Forum]a Russian client, when I saw him, a handsome white man , very high , a little fat. he just came to shenzhen, and will stay for half a year. I told hime our office address, I asked him by taxi, but he want to take bus. so i told him bus no. and stop, when he got off bus, he gave me a call, he said he was in gate of a building, but he was not sure it was our building. then I hear chinese voice, he said he was securitygard of the building, the building is in the other side of our building. so I went donw to pick my client.

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LightTea
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Post at 2008-4-24 12:45  Profile  Space  P.M.  Buddy 
my meeting with russian client is bad, I think.
;V(P.Z8j$~)h:^2gFOB Business Forumbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business)w9K6G8d!i8R)e*m8}
before going to our offcie, clinet told me he just want to take product photo, because our product  photo are not good. so when he arrived our office, I took  him to our sample room, gave a water of him, he started to  choose models, put all models toghter , than take photo. but the light is so strong that the photo is so bad. I  take my suit to cover, the photos a little better, at last, Client  put case on blank notebookFOB Business Forum g8r%q"s#d/b8\,}
he asked me our product defect rate, I can't sure his meaning,so I write defect on my notebook, he said yes, I reply him.'W+h+G*E8{&u1C"}
[A Professional Business Forum]5c%p0}*g$^0t
after he taking photos, I show him some mp3/4, he shaked his head. then he saw the would map,said his country is russian, ask me how to speak in Chinese.
#N%\8d2\.L:e0zFOB Business Forumhe knows little chinese, I don't know how he take bus. I think he print your company address in chinese to show the busgirl.forum.fobshanghai.com'p'_4B0v$]2g3|
then he left our office, I want to show him, but he said he know the way, but he would go around.[A Professional Business Forum]"m1_!X"y#C-B!l4M
FOB Business Forum8P6p$S#U8b
while the meeting, I chat little with client, because my oral english is poor, and I don't know what we should chat.FOB Business Forum'k-E,` P)U(d6R7y7k,]
FOB Business Forum+F.C$R9K!w)` W/p*j+`
my god! so bad reception.

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liuchunyanid (Cathy_Liu)
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QUOTE:
Originally posted by LightTea at 2008-4-24 12:45 ,q+V'}!R,x)| X0R
my meeting with russian client is bad, I think.
'}!R8U2?7\,|2I+L1o-o[A Professional Business Forum]FOB Business Forum)C&A9u'O!`0w&I1V!Q
before going to our offcie, clinet told me he just want to take product photo, because our product  photo are not good. so when he arrived our office, I took  him to our sample room, gave a water of him, he started to  choose models, put all models toghter , than take photo. but the light is so strong that the photo is so bad. I  take my suit to cover, the photos a little better, at last, Client  put case on blank notebook[A Professional Business Forum]9p/c#c(v4\&N)w4u;H
he asked me our product defect rate, I can't sure his meaning,so I write defect on my notebook, he said yes, I reply him.business forum,trade forum,business opportunity,Business China,Business India,Brazil business&R2N0l*e:t

&j)e0e F#N4x-Xafter he taking photos, I show him some mp3/4, he shaked his head. then he saw the would map,said his country is russian, ask me how to speak in Chinese. business forum,trade forum,business opportunity,Business China,Business India,Brazil business3`!W(D/W4m3v
he knows little chinese, I don't kn ...

8^+p'S%C.\5Z6cFOB Business Forum
4]6B1g7@/~6F+A#Y-l5_7y7W
!d&i+_:r'B9`+pFOB Business Forum
"G(u8U9L+h&@7[(s9m[A Professional Business Forum]FOB Business Forum$m5u)B9J0e0s!X5q.C w-G
Anyway, things will be better and better....
't C7~4|;?9FFOB Business Forum
;`(e5x&\#t5\[A Professional Business Forum]trust yourself~





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huatuowei
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Hi,Cathy Liu,we have the same english name but i'm Cathy Chen-V3y*\(~6@ W5c
I have recepted two foreigners in our factory since i'm here,fortunately i do not need to pick up them,for their come is without anticipation
#\ e._5J-E3w7jbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil businessso i'm not anxious,just try to get him known by our boss and let they [A Professional Business Forum].a5e7m%G3V1M#l1J
know our products more,so it's just a meet





A good friend to make
MSN:lovehappycathy@live.cn
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huatuowei
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forget to say we are in the same city shenzhen,maybe we can be business forum,trade forum,business opportunity,Business China,Business India,Brazil business*v*X U2C4Y)Q+@6h/R
friends
!^5j)M8p'p(z%EFOB Business Forummy MSN is lovehappycathy@live.cn





A good friend to make
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LightTea
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Post at 2008-4-24 17:56  Profile  Space  P.M.  Buddy 
this week , I must meet another Russian client, a beautiful girl.  next week , a uk client will come to shenzhen.more and more clients come to our company. so bad, I am very nervous .

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LightTea
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Post at 2008-4-24 18:02  Profile  Space  P.M.  Buddy 
before or when I meet my client, often I will tell them , my oral english is not good, pls speak slowly, and I will take pen and note book. maybe I  will use them when we commnicate.
%j)Z U$M+ZFOB Business Forumbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business(C!f!R.M(J

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mazy
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Post at 2008-4-24 20:25  Profile  Space  P.M.  Buddy 


QUOTE:
Originally posted by LightTea at 2008-4-24 18:02 FOB Business Forum5~-O,m-a8Y3J#q!I
before or when I meet my client, often I will tell them , my oral english is not good, pls speak slowly, and I will take pen and note book. maybe I  will use them when we commnicate.
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-N#s({1g,y-d*{/Tbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business
%R&z.{+r*[1xFOB Business ForumDon't worry. As a foreigner, he/she will try its best to let you understand main meaning. Meanwhile, talk with them slowly. Especially pls ensure the key words of your sentence. Just be confident. Practice more, you'll use to speak English little by little. Recording some information is really a good method. Anyway, good luck!






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linlyh
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there are so many foreigners came to my factoty, but they came with translator, and i'm new in the factory, so i don't have the chance to chat with them, even say hello. how eager i have to speak to a foreigner.





i need help~ o(∩_∩)o
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