Good customer service can turn startup retail into a booming business

with a client base that grows exponentially.

Contrarily, bad customer service can harm a business to the point of bankruptcy.
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A government funded study revealed two important facts about customer service:

1– The average customer with a complaint tells 9–10 people about it.forum.fobshanghai.com0S#~7{&g V D

2f9?+f!B1e8N-i;A2o'n2Fforum.fobshanghai.com2– Customers whose complaints were addressed and resolved told at least five people about the positive experience.
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It doesn’t take a mathematician to see the enormous impact customer service has on a business.

Consider if five customers have a positive experience,they each tell five friends about their

experience who also come, are greeted with a smile and helped above their expectations and then tell five friends about the company. From five customers, your company will have 125 loyal

customers and continues to grow.
v1`5[!Q%t9^$Z3F9Jbusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business
'd)F*~&K+F3Y:H*L!j"M7tHaving first-class customer service is a relatively inexpensive investment in your business.