maybe the order is coming .but what should i do ?

hello ,everyone ! Da.a7Z!p3aV$h0p9z
last night , my new customer sent the pictures that they need into our company email . Y^+L8gI
we have met in fair and done only one sample to them ,and they are very satisfied with our sample .
%`'F7b%z;MR so after ten days ,means yesterday he sent that to us .
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S i have told the general manager .4n6h jA(~U&c%Q3{
but he just said :"ask him place the order and transfer the T/T30%,another way ,transfer all the sample price and then we do samples for hin and give him quotation .
1W6L,zkIh{ i feel very confused ,because in their email ,they just said please confirm whether do it or not ,without say anything !IYneE
i just reply them that we can do it ,all is no problem ,please rest assured .but i didn't convey the meaning of our general manager ,maybe he will scold me !:( C9r;Z e-mq.Ly0Yb
i just graduated this july ,so have no experience ,what should i do ?if i listen to the manager ,how to describe in english?
*b(Wv]9P3U if i deal with incorrectly ,the general manager will be :@
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Take it easy.It's important to make sure the payment terms.You should affirm the order first,and then come to an agreement on the payment terms,the shippment date,the quantity and so on with your client.Bless you !

[quote]Originally posted by [i]chalet[/i] at 2008-11-8 10:43 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3314143&ptid=331775][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]*F"\b,\/EcO
Take it easy.It's important to make sure the payment terms.You should affirm the order first,and then come to an agreement on the payment terms,the shippment date,the quantity and so on with your client.Bless you ! [/quote].Y[z/`'V5rt
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O thank you very much ! but now what should i do first ? ask him the quantity or transfer the TT? or ask him the sample price ?

1.The customer send his design picture to you, and ask your company whether can do it or not, right?,[Zn QT@
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2. If you really understand the customer's request and the picture very well, then you make sure you can do it, so just quote the price to him.
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~D,D%Zp%{ 3. Finally, if he is satisfied with your quotation, he will place an order to you by return.
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E9K*ei ~dL.J 4. When he decides to place an order, he will ask for the payment term information.

You need to quote the price as per your customer's require first,if your customer accept your quotation,then ask them to remit the sample charges first so you can arrange to make sample.(From your manager's word,he must need the customer to pay for the samples)
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After sample confirmed by your customer & they decide to place order,then the order will sure come.
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About the price terms,you can add a note below your quotation sheet.

It's very easy. Confirm with your customer all details as item quantity,special requirement. If you can accept,please give him a firm quotation and explain your situation: Sample is chargeable.\ wv/l}
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I think you customer will accept if they indeed need your products.0V9]TY+xHe
Anyway, it depends on!
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(g8aVD b0Rg Best Wishes{9zs5V0X.DW
Richie

you said you customer were satisfied with you products,so now you can dicuss the details of the contract,such as the quantity ,payment terms, unit price,the shipment date and so on.aL
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then you can do a PI for them ,if they has no opposition,you can sign the contact with them

Reply #1 lisaloving's post

Your manager is much too impatient, so don't BIRD him, just do what you think right, do it step by step. :lol

what the "BIRD him"is,O3JoSGW
say pay attention to is better

it's just a begining for an final order. You have a lot to communicate with your customers. Don't do it in a hurry. DO it step by step.:)

Reply #9 aaronasia's post

BIRD HIM means pay attention to him or his words, it's Chinese english.:lol

[quote]Originally posted by [i]Billy520Chan[/i] at 2008-11-8 19:35 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3314328&ptid=331775][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]X.l,r1I#f4oB4d
BIRD HIM means pay attention to him or his words, it's Chinese english.:lol [/quote]
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SO COOL SENTENCE  :BIRD HIM   ....THE REAL CHINESE ENGLISH

think the above methods are enough for you--and then--best regards:victory: