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2008-10-14 08:37 jewa1021
Alibaba Free member problem

i have got a free member from alibaba for hongkong account because they do not accpet chinese free member. And my account have been suspended with no rules.  and also have not sent me any email for this matter till i feed back to them, and the email is as attached. i am not any sales for any B2B. My commets is as follows,*GV*L{ R R%\ _Np#C

Fn1bZs 1. as a B2B, it should be fair to any seller and buyer. why do u build free member world wide except china. would u only like to make money from chinese suppliers. &n-edK0{0MEHU
2.everything have rules. if alibaba free member system have leak, what u can only do is to perfect it, not do any things u want to do with no rules.5y{1m:J]3@
3.service, u only five service to golden member?
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welcome for everyone talking about this with no assault and battery.
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Email content as follows,-|;Y_o dF
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Dear Lisa Wang,
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9ZBO'in%? Thanks for your email.
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We are checking free members' company details. So, your account "hk103187647" is suspended temporarily. There is no formal documents for this rule. However, we are doing this kind of checking for a long time to different free members.
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-{gc1p0C:H q To re-activate your account, please provide me with an authenticated copy of your business registration and the URL of the official registrar website. We will check it and follow up accordingly.ED)v2|Qs {

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If you have any further questions, please visit our Help Center at: [url]http://www.alibaba.com/trade/help/helpcenter[/url] for quick solutions, or you can contact us freely.
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){m8^sFJ Regards, k D"bf/u Z `HL5P
Barbara2M8@;A%j|
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Int'l Service Teamua1?8CJzMi*J
------------------------------------------
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Chat With Trade Partners Live for FREE!
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--------------------------------------------------------------------------------:r;hO3N0y"Q3A.Q
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发件人: Lisa Wang [mailto:jclisawang@yahoo.com]
M:o7ht"V0MSs 发送时间: 2008年10月11日 18:18
8G&YplUsw6H]c 收件人: [email]cui.chengc@alibaba-inc.com[/email]4L,b,z'}*o7^
主题: Re: Registration, Login, Password, My account*x s-v0KM Y%M
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0P+g9nTi0J%K)a/V+Z Dear sir, _$Y(fAu X$lo
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Thank u for your reply.TP(rv }7M+ZNK

G7EBU1T K And according to your request, i have not heard or met this request before on alibaba freemember.And do u have any formal documents for this rule?Pls kindly send detailed info for this rule. 3e_'xe3fmz
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Appreciate for your earlier reply.nIo2QtD
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Lisa Wang W5{8UY,g

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----- Original Message ----
!{7S O*kS5I2n o From: "alibaba@alibaba-inc.com" <[email]alibaba@alibaba-inc.com[/email]>O4k4u \gT!`b
To: "jclisawang@yahoo.com" <[email]jclisawang@yahoo.com[/email]>*JZiN T~r$mu
Sent: Friday, October 10, 2008 2:23:16 PM
#o@8N7Ns O`!hUy Subject: RE: Registration, Login, Password, My account
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]? S:Jl[A#sq Dear Lisa Wang,
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Thanks for your email.
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v,~&NkL%_ For checking purposes, your account "hk103187647" has been temporarily suspended.
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To re-activate your account, please provide us with an authenticated copy of your business registration and the URL of the official registrar website. ._TD,i-Yb

Zhg%Dz([i Please send the documents by email to: [email]cui.chengc@alibaba-inc.com[/email] or by fax to the attention of Barbara at: 0086-571-88157900. Please include your Member ID and email address on the fax.
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We appreciate your cooperation in this matter.
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j3Y^4Y2rR If you have any further questions, please visit our Help Center at [url]http://www.alibaba.com/trade/help/helpcenter[/url] or contact us at anytime.
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Sincerely,
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Email: [email]alibaba@alibaba-inc.com[/email]9`f#hfCY5QP
--------------------------------------------------------
Dl9M4})a3A n Chat With Trade Partners Live for FREE!
9E1ko i-Zt [url]http://trademanager.alibaba.com[/url]
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6c,nSG"Q^ =================Original message text=============== ZJ(s"]8I(z-n w1^
From: [email]jclisawang@yahoo.com[/email] HTe&KNkx
Date: Thu Oct 09 18:38:01 PDT 2008
*L"sMe&HE)tD{tZ Subject: Registration, Login, Password, My account5dS/Y/K+R Q.ze

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6_3Y2_cu:] E D ======info for freemember=======
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0}']F&Y9C&\@ ^'}t Questioin Type: Registration, Login, Password, My accountq a8y"c%w!l;T
Name: Lisa kR3yso`+n|
Member ID: pS l-X3|J;Bk
E-mail: [email]jclisawang@yahoo.com[/email]Slq,J8G7Fr8xl-U
Subject: info for freemember
g.EPb8ke J Message: Dear customer service,
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i could not check in with hk103187647. Pls kindly check and reply.9q4P4B5fB$v

TR~g@ t I have not get your feedback for almost 2days.
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Lisa
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==============End of original message text===========

2008-10-14 08:59 maggie.lei
yes, i agree with your ideas . i have applied for a free No. from Alibaba,but i couldn't look at any thing from there .So sometimes i am always thinking why do they build it for supplier.  :L

2008-10-14 12:33 frank7904
ya,it is unfair.why?

2008-10-15 08:18 jewa1021
Today they suspend my free member for buyer....why? what does their sevice team doing? what is their company rule????

2008-10-29 14:16 nasata
There is no such thing as a free lunch.And that Alibaba is unfair is obvious to everyone in the earth.It has become a place to demand a lower price.I don't like it any more.

2008-11-5 15:06 i-love-trade
:( :( :( :( :(

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