What I suppose to say?

Hello Guys ,I really need some suggestions.
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W G[OHs;LAX Yesterday was awful, I don't konw if i had lost my client's trust.
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Cuz the day before my provider send me a wrong price ,it is much lower than the the type my client wanted.
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!o)uF7a8[h Worse still my client thought i am a manufacturer, but the truth is we already stop making the item he want.-q&REi(B6cH2D
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So what I suppose to tell him? Now I have told him the rite price and I apologized for my mistook the price.yuPN1^ w
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But no more answers from him.9U2]hy$U4Ivxq-J

.J t]h,f_ {)yx how can I go on this conversation?  I still want to do business with him cuz he had already confirmed another product we have ,but
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K2@R)av"Qu It seems everything is up in the air. Will I lost him? :Q
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he just want one supplier in china ..:(

One point that I am confused...price is lower than ever? and it became a problem?'e-]w9E`!Gz-LE!d
Concerning about honest issue, I don't think it's nessesary to tell him the truth...sub-contract supplier is normal...isn't it?
'|.d4A$zjn;f^r by the way, are you a manufactory? or just company?]D1e:Iw^5z4K^*G

;diK1G)UBi4S export business is always about quality,quantity,deliever time...you satisfy him, I don't see any problem. besides, you have a better understanding than the other, am I right?

That's bad,customers always pay more attentio n on the price.$k[%?0H+?zw

.}\]8S&Q!DZB I also got some troubles about prices yesterday,now he have sent me the order:lol %o`1vyx+}+]

2U:|6j\0[W What we can do is just explain and hope let them understand.xlg%|"jt
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Well,in my opinion,if they know the market of the products,they will know your price is rather high or just reasonable to them~

[quote]Originally posted by [i]lihao1233[/i] at 2008-6-4 10:33 [url=http://www.fobshanghai.com/redirect.php?goto=findpost&pid=3256055&ptid=324414][img]http://www.fobshanghai.com/images/common/back.gif[/img][/url]
CQM#hQl*U One point that I am confused...price is lower than ever? and it became a problem?
;[V8X?M)v[/yK Concerning about honest issue, I don't think it's nessesary to tell him the truth...sub-contract supplier is normal...isn't it?
"e2t^eEfV by the way, are you a manufactory? or just company?
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y;s^R[3H export business is always about quality,quantity,deliever time...you satisfy him, I don't see any problem. besides, you have a better understanding than the other, am I right? [/quote](q{PnifE0z;q
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Sorry my mistake , I meant the price my supplier sent to me is not the rite one for my client's required item, its just for a sheaper material , thats why the price is lower. But I quote this low price for the expensive material, and this is the questiontrounbling me.
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^xz{&TC!ThkO{~ Anyway ,thank you for you  commet

:')  NOW he said we want this price , and we won't pay more....
O8@ k1~CH{ Otherwise we won't competitive...

You can tell the truth to your client , If he doesn't understood your situation, or you will lose money , It's the best way not to deal .

pologize to your customer with great sincerity,hope he 'll give you another chance.

Reply #5 kyne1984's post

:L I am also meet this problem now,one of my old customer just hold the order & ask me to give them discount~but i cannt:L

everyone will make mistake. You should explain the sitation to your customer sincerely, 9oA w'w{Np R
I think most of customers will be acceptable.

I understand your situation because I made the same mistake as you last time.P{N+U&lT Rsy
And the result is customer no longer reply me:(

Everyone is the architect of his future