What do you do when long-time customers leave thire company?

What do you do when long-time customers suddenly leave their company? :p)zu(yngB
I ever received the email from our customers and noted he have left the last company ...]6Eut2VW9P`
then i will reply for noted and hope will keep in touch for business only, and you?
-Ca5L Uwp(v 9I-y N+}lS
Later, i will release some people ideas, maybe your idea are same with them~~~~~~~~~~

To me,i've never met this problem before,it seems they always work in a company for a long long time,not like us which always change job quickly.

Reply #1 skyfly's post

I met this kind of situation once, she told me that, and let me contact with her colleague, so, what  I do is say good luck to her.

maybe we could learn some from below idea:
*U{8s\9K*t2S+S What do you do when long-time customers suddenly leave their company? Consider them new leads. I ask for their new number and then call to thank them for their past business, I wish them well and find out more about their new company. Clients are usually impressed with this follow-up, and I send updated sales literature with my business card. In case they no longer handle the buying, they normally are happy to give me the appropriate person??s name and number. Using this approach I am on my way to making more sales to a new company. Adam E. Poirier The Sharper Image Andover, MA

great ... i ever got such customers who told me all of a sudden that they would leave the current company.
rn3} b9~.ilNQ i sent letter like that way, show my gratitude for their support in the past, and express my best wish for their future company...
k#W6wj!s]"X$l Also keep in touch with them with some easy topics like lift, and their family... :)

I never encounter such during my working time and it is always ourside that sent the notice that some guy left the company and his or her colleagues would take over his job. So, I got much comfused that why foreigner do not change so requently in work and is it because our salary in China here is so low that no one could be statisfied with current level???

I admire that all my customers can worked in their company for a long long time, never hear that news from them\!_#a'?-Wq
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,x`@0G7m.m lgg$S If my regular customer will leave their company, i will continue to keep in touch with them :)

when long-time customers leave thire company,I will keep in touch with him,we have been friends,but not only business.If possible,I will find the opportunity to cooperate with his new company or him own business,if in the some line will be better.

i have not met this problem ,
_ G R~p? i myself changed a job .

wish him had a better new job
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F*jar7Z{#ey"t5|*d cheers

i haven't this problem until now   for me   at frist  i should thanks for his help in the past,then let him deal with the business clear with his colleague

[quote]Originally posted by [i]bacon999[/i] at 2008-5-6 22:19 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3247550&ptid=322659][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]
,S:iM7w],{ when long-time customers leave thire company,I will keep in touch with him,we have been friends,but not only business.If possible,I will find the opportunity to cooperate with his new company or him own business,if in the some line will be better. [/quote]RnYuCX'@

sM)C2ZL([*O)y%v it's really great to make friend during the business cooperation, frankly to say, i never do it since the communication are less except business.