FOB Business Forum » Business Talk » [2008] my indian customer and his funny translator
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2008-3-26 20:23 jerry1983
[2008] my indian customer and his funny translator

[size=4][color=Red]Initial contacts[/color][/size]8{ e#gx2e8dC

8s:J c,cF/CA0Z In order to win the special package for my dearest friend, I have devoted a whole night to record the process of meeting with my Indian customer several days ago.
~ L;z_j2W6N I got this customer??s enquiry from tradekey website and he said he was very interested in our products and hoped me to give him a favored price. In fact, the product he enquired is the product I have dealt with before and I know that product very well, so I gave him a detailed reply about the specification and how to use that product at once, my work gave him a deep impression. The next day he replied to me and asked if I could give him some discount.B`|1E-|
And I replied his request as following
@??f3i [color=DarkOrchid]Dear Sir N*V,E a'e
Thanks for your prompt reply and your great interests in our products.0Oi7n+Sf
Concerning your request about the discount, I am very sorry to inform you that we have given you a best price already. Due to the Chinese currency continuous appreciation in the international market and the inflation of Chinese domestic economics, the products?? prices from china have been increased a lot.S ]:m r)EG8GeTh;hC
Our company is a professional manufacture of ******* which has engaged in this line for many years. Our technology is the most advanced in the world and our service is good. i am sure you can benefit a lot from our cooperation..oana9m^
If you have any other questions about our products or our company, please feel free to ask me O$T.l2[ d;c0oJ$Mz
Best regards"I4boOw2p
Jerry lee[/color]L;_J#r:B%C1y1o~
In order to catch that customer??s eyes, I tried to say how perfect our company is. In fact, my company is only a virtual company for our company doesn??t deal with the products. If he really places orders to me, I have to purchase the material from the other factory.
M6oE9D/G Io And fortunately, he gave me a reply on the next day and said
3Nc6}/jW.Z
2_%p;S W8^R4k [color=DarkOrchid]Dear jerry
2B!`S e.dMZ;wB'N Thanks for your email vV*Qr Uz K
I know your company is professional manufacturer of ********, but your price is much higher as what we have expected
/F ~5E.g4uMNj[%R I want to visit your factory during my following visit to china[/color]
CM!^G0lx4\q6s Oh, my god. Maybe most of the customers want to cooperate with the factories directly. In which case, they think they will get the lowest price. After I got the news that he wanted to visit the factory, I confirmed with the salesman of that factory that I cooperated with before at once and told her that I would take a foreign customer to visit their factory to check their products, and I wished that??s convenient for her.The factory I cooperate with only deals with the domestic business; there is no person who can speak English in that company, so when I told her I would take a foreign customer to visit their factory, she agreed happily cgrp|
In china, though the international business is very developed now, not every company or factory has the ability to do the international business by themselves. So such company or factory will be very willing to cooperate with the foreign trade company if only you can take the foreigners to their factory. And I have found that in the person??s opinion of the small factories, the foreigner means big order then big order means big money and of course the foreigner also means a kind of vanity. If they can sell their products to foreigners, they would be very proud to say to his domestic dealer that their products have been sold to overseas5l#?x5UXz
And in their opinions their products are the best or else why their products can be sold to other countries. Maybe sometimes they don??t know just because of the low price of their products which compared with the same products in other countries
AS q(H!? So after I got the positive answer from the factory, I gave that customer a reply at onceli*z[efkl c?t
[color=DarkOrchid]Dear SirTp4r+R vZ
I really appreciate your visit to our factory, in that case, you can check our products in details and we can also have a further discussion about our potential cooperation.
Fr8A`v"hS} a I am really looking forward to meeting with you in our factory and I am sure we will have a fruitful result.
\i7m4_8T}A{ But can you kindly confirm with me when you will come to china and which day you plan to come to our factory? So that I can arrange everything in advance.
)s$sK v i&R Best regards
]E}bq(^PK j s Y Jerry lee[/color]
:c"W _IDy3\hC3vm^ After I sent the email to the customer, I negotiated the price with the worker in that factory so that I can quote the price to customer when he asks me.hmw0vu v k|9b
Next day that customer game me a reply %zPnVez i,D
[color=DarkOrchid]Dear Mr Jerry
A2P)H@(g Can we meet on 18th or 19th march?[/color]n,xeK S
After getting his mail, I was a little worried for my office wasn??t in hangzhou but in haining.if he couldn??t confirm the final date I have to stay in hangzhou for two days and I can only go to hangzhou at the weekend%tD;k(i8U;sGp
So I must ask him to confirm a final date with him/t[x:ar-Z
[color=DarkOrchid]Dear Sir 6G cR/ne-j%a$Yd
Thanks for your reply ]oC"AB"eahJ
I am very sorry to inform you that I am very busy everyday. I need you to confirm the final date of our meeting,. Please don??t say that you will meet me on 18th or 19th march, I know your time is very precious, but ours is also very important so please kindly confirm the final date.8\ I#r;sbJe#j.{$^)}
best regardskm0M'K0{w
jerry lee[/color]7?O | Wf
As a salesman, sometime we shouldn't be to bow and scrape. We should also have our own principle. I think business is mutual. Both parties should consider it seriously
cZS^fv If he can??t confirm the final date he should explain the reason to me and I can understand his situation But if he can??t tell me the reason I think it is not reasonable to ask me to wait for him in two days
(auK U]Dmh-M So in the next email
w9f4z*l^Y,PFv He said` Z\+|kLp ya
[color=DarkOrchid]Dear Mr jerry"c2G%h ] q h5|r
I have confirmed the final time is 1 o??clock at the afternoon of 19th March 26, 2008
#rNP0y jj*P%dV6kV!Z But can you do me a favor; I need you to help me to reserve two rooms for two days near West Lake[/color]
q0i,TXR|%s6MJ And I couldn??t do that for I was in haining I(E3S#N'dN DG
But what is important I have ever tried to help one of my foreign customer to reserve the hotel,but the recipient asked me the passport NO,ETC I didn??t know that so I failed to do that  Then I told him when he came to hangzhou,I could take them to book the hotel directly for if I helped him to reserve the hotel in advance, I have to know his passport NO,ETC f x4\!}"e.v'H ^U
l2a9k#lGkej/C;Oi:h e
[[i] Last edited by jerry1983 at 2008-4-15 19:36 [/i]]

2008-3-26 20:28 jerry1983
[size=4][color=Red]communication before meeting[/color][/size]F L k{6]%h#E.w&l5E
Iuc [7},J Q
Then the time approached 18th, March.i left for hangzhou at 4:00 that day
YHd y;X[/Z At that night I got a call from a Chinese person
8cn.J-v0vWs)q He asked:?¡À is that jery lee??¡À
l GD3q5K$V"W I replied?¡À yes!?¡À OO9i1f%S9p_{Xk
He asked?¡À do you know Mr. ********* from Indian??¡ÀGIqt[2E:T,M7rN
I replied?¡À yes!?¡À
&@,O^6_$w8{zo He said?¡À we will meet you at wanghu hotel at 1:00 PM tomorrow afternoon
vD-d;dlp I replied: ?¡Àok!?¡À
&@j1Q(J5w{'h H_ Of course we two chatted in Chinese, please don??t misunderstand
w)@;O*ZOe8u Next morning, I got up a little late: 9:00AM at the working days, it is impossible to get up so late
J2]0} i$bZ!Eul| After did some washingshJ7Vtq.@J
I took out my dear laptop to surf on FOB
rk|1\qS]5_p And I am very unlucky that I can??t use my laptop in my living room for there is not such internet LAN in my room. I can use it when I come back to hangzhou^|1C*vL2J)uz(P
When the time was 11:00 AM,I started to leave from my room. I had to have my lunch at first then waited for the bus which would take about 10to 20minutes.and the bus stop I started from shuangliangting(jianqi) to the destination bus stop: fengqi road. it would take about 40 minutes and my lunch will take 30 minutes so I can get there around 12:30am then I had 30 minutes to find his hotel
!A)Nd_9s(_v6Q When I walked out of the hotel is 11:30, the time was still very earlyzR.[Rcs

,MoGj)yw&N&~QFy$} [[i] Last edited by jerry1983 at 2008-3-31 15:29 [/i]]

2008-3-26 20:32 jerry1983
[size=4][color=Red]on the bus[/color][/size]!m7ga]9T

Y-pt1^R;htT I walked to the shuangliangting bus stop to wait the K355.because it is a working day, there were not so many people and the bus was a little empty. I was a little happy about that for if it is weekend. That bus was so empty and I just selected the seat from front which was against the windows. There are four seats on each row on both side of that bus I chose the second seat to sit down
\'H iqy When the bus only passed several stops then suddenly there came up a beauty. I have mentioned previously that day is a little hot so that beauty wore very beautiful clothes she was very slim but very plump and white6NB(P,w?Wx$I_({K
What is more, she just sat on the seat on my right. When she sat down, I can smell the special perfume from her body which made me so dizzy and at that moment, I thought if I could have such beautiful girlfriend, then how happy I would be
!CpP)@R When the bus got to next stop another beautiful girl got on the bus and this time she just stared at my direction then  suddenly she shouted out ?¡Àoh it is really a coincident that you also take this bus ?¡Àoh my god, she was taking to the person on my right side They two were friends. I suddenly thought out a saying: hangzhou is really a good place to produce beauties unfortunately I didn??t find a beauty here as my girlfriend and I thought over why, maybe just like one post from FOB.:I Come to and go to the bus stop everyday, why I haven??t met my MR/Mrs right? Because we all are unlucky person. haha {s8tyL
But I did miss somebody else in a far place and I am sure she will be even more beautiful than these two beautiesYfW%R'L9m ep+nQ*e
When the bus got to the final stop I got off the bus and tried to find his hotel: wanghu hotel luckily, I found it soon and found its English name is Lakeview hotel and I checked the time, it was only 12:30 maybe from the hotel, we can really view the beautiful scenery of West Lake. For it is on the side of West Lake6E6Oci*j8UR
I decided to spend the free time on the side of the west lake And found though it was a working day there were still many tourists on the side of the lake That is why the CCTV-9 often says: hangzhou, the most beautiful city of china It is mainly because of the beautiful west lake`lK{/sp]7l

8g7l8W~CCg0^ sN4O [[i] Last edited by jerry1983 at 2008-4-15 19:38 [/i]]

2008-3-26 20:37 jerry1983
[size=4][color=Red]The meeting and his funny translator[/color][/size]wCFGU
9S.y@1tU
At about 12:45, I got back to the hall of that hotel and I just watched the small birds in the two big iron cages are so sweet. From the introduction of the board .it says those birds live in the islands of Pacific Ocean .but I forgot that island??s name. Those birds are a little yellow, and will be much smaller than the swallow and they just jumped here to there in that big iron cage. I though maybe it will cost a lot of money to buy them I also think though they are living a comfortable life, they will lose other freedom maybe they will never go back to their motherland to enjoy the freedom of flying from one mountain to another mountain or from one ocean side to other ocean side
9W/BBY'^Q NN2iY Just like people, if we gain something, then maybe we will lose something else.rcp7cR3dm
After watching those birds for a moment, I went to the sofa in the hall and have a short rest to wait for my customer for it is nearly 1:00AM I watched the foreigners coming in and going out the hall and tried to find which one is my customer
6l)~v{ u4Q'f A moment later, a foreigner about 50 years old came to the sofa on my right. I have thought he maybe my customer for the time was already 12:55.but this customer was not black at all so I wasn??t sure whether if he is. He also looked at me and said nothing; I looked at him also said nothing. But that customer was very clever. He took out of some paper from his bag and dialed his phone.8n#jn-e%C su#au|
My phone rang
O$c$v*f4J o$MqZz0T We two looked at each other with smile. I hang off my phone and asked to him?¡À are you Mr. ***** from Indian? And I am jerry lee!?¡À[3i v:B'o TV
He said:?¡À oh, Mr. Jerry lee it is really you. Nice to meet you!?¡À~7c K:b ou:l m%Y [
So we two stood up and have a handshake with each other
vuCl7f Then he said: please wait for my friend a moment, ok? T4yW(HQGDDy
I said: ok:
L)gk7O&D(\H } A few moments later
~_'`!Ti0m3r$TM(Z6Xn His friend, a Chinese, to be exactly, his translator came there and that customer introduced him to mep}b9Kh:rt-R
He said, jerry lee, this is my translator and his name is******,Gm)qN7dv}\6x
I am sorry, I forgot his English name
s^'{ bVN+w'z:tN i But I found his translator was really a little pride over me and told me as following: I am Mr. ***** translator if you have questions about Mr.  **** you can ask me directly and I also can help Mr.*** to better understand your words! of course he said that to me in Chinese. And he doesn??t know I also learn English during my colleague I don??t need the translator at alljd)Q+I1BIuI)k
That translator maybe is a new graduate for I can find he isn??t mutual at all and he doesn??t know there are even more talented people among talented people
BG9z{0Z:ThJ+J@ After a short conversation]!aD:{*MWyi-|
I gave the driver a call at once and asked him to pick up us /q)Vh n#n4vrTp
So when I went back to my seat I heard the customer asked his translator what I called for just now
]&oGi#W I found that translator just waved his two hands and tried to explain to him as following: he call, he calls to receive us
(Ck9S z2S y(^ I couldn??t help laughing in my inner heart when I heard thatF6dy u8P'k
In fact, that translator wanted to say that I call the driver to pick up us(j Ht(AuK
But maybe his English is really limited, so he just used ?¡ãreceive?¡À instead of ?¡ãpick up?¡À
.a v^S1F f[MQ And I found there is really some difficulty between their talking. the translator just kept on saying:?¡À speak again?¡À
H4BR4N yaO Then I thought how could you  help you if I can??t understand what that customer says%UB!QG*\:{ HsUA
When the customer asked me?¡À jerry, can you tell me what kind of specification of instant pvc sheet does your company have??¡À!z_ H;TnUe
I tell him usually the instant pvc sheet has the specification of 0.15mm+0.46mm+0.15mm, 0.25mm+0.28mm+0.25mmL$`k.bGa5yo
He said yes, yes:
$k%B7k/H~n%vuqh2[&L And I asked him if he use the same material to make ID cardV5X-@g wo
He said?¡À yes?¡Àu$hrkL(N2{ I
And I asked him what kind of equipment he usedvT u~KjNl
He said they used pouch laminator)Nv-Q/Y%EuB,s
I know what equipment he referred to +p:c&G(p*m-YMN.W
In china, we called that equipment: hot laminatorPk d(d |4ciAAEI!f
And he asked if we also offer that equipmentMWll0E%U0Z0n2l
In fact, I can offer him for I know the factory that makes that equipments
Rt[9s6M H+B9U!{ But if told him we could, he would check that equipment later and that factory only produce the material and could offer him that~$`{8`(}:N n\
So I told him our company didn??t produce that equipments but I can help him to source the supplier in china
8J6LMv}?CFv He said thanks and he kept on asking if we have PET material
h$eb] O:oc:AiM5p;Yc I told him yesB L#?X?X
Then I know well about another material from baoding hebei
ov(j1x`1X So I just want to introduce that material to him
9B-ESM,~ Q I asked him: ?¡ãexcuse me, dear sir, do you know the press laminated material, and the thickness  of  the printable material is 0.3mm and the thickness of  overlay with glue is 0.08mm And the ID cards or credit cards made from that material are much better than the cards made from instant material
5jiia'e/c.H'Jc In fact, it is true, maybe all of the bank cards, credit cards, and ID cards are made from press laminated material
3[F)A5@KPV{+oc{ After I explained that to him
M1C+xe"g*Dj He was very excited ?¡Àoh jerry you are so professional. This time I come to china just looking for that material, can you take me to that factory later!?¡Àm@f!q} n)\(m
Taking him to that factory
Z\ IdP0\
q;u4d!_/x8NK+ZB E It is so far from hangzhou to baoding
G)v R m{wp5Zq So I told him that I can send the sample before he left china he would go to Beijing to attend the fair in beijing from 21st to 23th, march And he asked if baoding is far from Beijing or not Of course we all know that it is not as the Chinese people But his translator answer it at once?¡À it is very near beijing?¡À his translator told him so then I have to admitted it is not farckl2o)Q u3Qr
Then my phone rang the driver has gotten to the hotel Then I find an excuse to shift our topic so I told them the driver has gotten to the hotel And asked them to get on the car I just sat in front of the car And let them sat behind so that the translator won??t lose his face on our meeting ]Vc*~8|;p w
But that translator didn??t live up with my expectation at all
!\}q7T%W5R0YP&w7K On the car, I can understand clearly what the customer says he just keep on asking?¡À speak again?¡À Ww}Y#eTt3y'K
When our car passed the west lake, that customer looked out of the window. And I told him that is West Lake
^5fa3SUfqL$v~ He said:?¡À yes It is really very beautiful and amazing Just like the scenery in Ireland!?¡À-T {z"Z g#`!^)t Y t
I wanted to ask why he made such comparisonvVZ\6LW2r
And suddenly I heard that customers asked?¡À what is the square meter of west lake?¡À6r[-qp?i.uJ)rOrs.N
Maybe his translator has forgotten what does square meter means or just can??t understand his English ZM0A.tA@m0a
He just ?¡ãen, en  en?¡À
4F7^g5U"e.O U So I asked the driver what is the square meter of West Lake in ChineseT$O4aJa\B oo!o6X
The driver said maybe around several million square meters He isn??t sure about that, tooJ x6K7bO Y6s$q5?
So I told his translator in Chinese that the customer asked about the square meters of West Lake, you told him just around 2 millions square meters
JL'bN7\#W#dP"{L In fact, I didn??t know the exact square meters just gave him estimated meters
)U3nji:S HR Till now I still don??t know the exact the square meters of West Lakeh"d;MW*C
Soon, we got to the factory and showed some sample to himT%J(SRw2`gF2J T
Then the customer kept on asking me about the name of another factory
YB#}L'XY-g9`w0\ I told him that I have that company??s information in my computer and I only tell him when I go back to company
S#]o.aW:[ Of course I know that factory??s contacts, but I have to introduces him to one of my best friends there For I have done some business with him before that customer are so interested in that kind of material, I will referred this customer to that friend as a gift for him
)S^c'DXQV&@q3fg (}5N%YiDLZ!_
[[i] Last edited by jerry1983 at 2008-4-15 19:35 [/i]]

2008-3-27 08:44 shimily0713
Reply #4 jerry1983's post

dear brother, you did a good job
;l'A/vt,wf @ support you:victory:
"Ikm @v7d)Rr is your story or cooperation with this India customer to be continued?
1@p J:V5IZT lH x please update your following contact

2008-3-27 08:51 dinahsun
good, jerry :victory: SSR-iF
wish you can win the special package for your dearest friend. :lol :lol
/E-i!nx| `Y and wish you will go further on your career.

2008-3-27 08:53 jerry1983
Reply #5 shimily0713's post

thanks,dear sisterM8X-K8Z/~4C-G%{&G
the contacts is still proceeding%~2L"c3CW
if i have the latest news,i will update it

2008-3-27 08:56 lily_trade
Thanks Jerry.
^ nO8cAS4T0g $K s2su {(y#^ {u$l
You just bring my mind to be the translator of a ppl from Saudi Arabia by the last week.G*WJq ?gA

5{rpE7\5F That is really a unforgettable experience for me.Maybe will share with you all after Bei Jing Fair by next month.{bV;V ~fv
\T P L)a%LmW X:B7E
Nice day to you all:victory:

2008-3-27 09:16 shimily0713
Reply #7 jerry1983's post

okay, i'll wait for your update and good news

2008-3-27 10:04 xuorchis
:lol :lol i finish reading this article at final:victory: :victory:

2008-3-27 10:05 xuorchis
Thanks for your sharing ~~~~~~hehe.. something is really fun~~~

2008-3-27 10:39 jerry1983
Reply #11 xuorchis's post

:lol :lol :lol :lol :lol :lol :lol
\7K [ G"ff$`,]&q+F it is a real story

2008-3-27 10:49 dhlcc2008
I'm so tire. My english is too poor.

2008-3-27 14:14 sangtian
well done,congratulation on getting this order one day.thank you for your sharing.

2008-3-27 14:46 jerry1983
Reply #14 sangtian's post

thanks,i will try my best to catch this customer

2008-3-27 15:42 sophia11
Jerry , please  keen on your business and earn orders from his hand . wish you success ! :)

2008-3-27 15:57 optimisticgirl
Well done! I enjoy your post very much!
*s wP2v3|L%q D+b
D2s7b,flO? So funny translator!:lol

2008-3-27 16:34 fengyuan
Hi,Jerry, you really do a good job
3L e4jR{XN7^Y{
7h[#doW)H we can study many things from your thread, thanks

2008-3-27 21:23 jeff008
good sharing .

2008-3-28 08:40 jerry1983
Reply #18 fengyuan's post

that is greatg[ l5`4A.o uQB
if you can study something from my thread~$Y3n{x
i think that is the best reward that i can get from it

2008-3-28 09:52 sunnywxf
please update your story quickly, it is very fun .
fqW@qkJcK i hope you will go further

2008-3-28 11:10 cicilinda
your english is so well,anyway,wish you success!

2008-3-28 13:48 Echo-li
hi,jerry, thanks for your sharing..........supporting u....:)

2008-3-28 13:53 bacon999
wonderful,it will cost me some time to finish the words,and I am sure I will learn something from them.:)

2008-3-28 14:09 jerry1983
Reply #24 bacon999's post

thanks,Michael~[L3Zph*f
you have brought me a special package already+?l#RIQKL4B} @
i really appreciate your great support

2008-3-28 14:19 Echo-li
l want to be a salesman................salesman..........:Q

2008-3-28 14:24 bacon999
Welcome,Jerry!:handshake
"ca"x Bb+g~ z fHx8FI
And I can not agree with you with the following opinions any more,youare exactly correct:
-a/@cJ}.hv
R IQ%k S'b d i [Quote]In China through the international business is very developed now, not every company or factory has the ability to do the international business by themselves. So such company or factory will be very willing to cooperate with the foreign trade company if only you can take the foreigners to their factory. And I have found that in the person??s opinion of the small factories, the foreigner means big order then big order means big money and of course the foreigner also means a kind of vanity. If they can sell their products to foreigners, they would be very proud to say to his domestic dealer that their products have been sold to overseas]%ceT v@ ?
e8_8h-h(i(K A@
And in their opinions their products are the best or else why their products can be sold to other countries. Maybe sometimes they don??t know just because of the low price of their products which compared with the same products in other countries.[/Quote]D;RP/pJA!V

-eF[ fyu*m _ [[i] Last edited by bacon999 at 2008-3-28 14:25 [/i]]

2008-3-28 14:34 jerry1983
Reply #27 bacon999's post

thanks,i have experienced such thing [q~ ]9?;f q
maybe not every small company or factory will be as what i have said
J0HN2q;mR]8u but most of them are the kind of what i have siad

2008-3-28 14:58 ZHAOFEI111821
[quote]Originally posted by [i]jerry1983[/i] at 2008-3-27 10:39 [url=http://www.fobshanghai.com/redirect.php?goto=findpost&pid=3232184&ptid=320381][img]http://www.fobshanghai.com/images/common/back.gif[/img][/url]
9{-YxH6J$V:Mv :lol :lol :lol :lol :lol :lol :lol
j}?7DKW+Fi it is a real story [/quote]6V8W3F0iW+\

?;XdP p9kf w_QV0a TO BE THE TRANSLATOR BESIDE YOU,THAT GUY WAS RELLAY TEACHING HIS GRANDMOTHER TO SUCK EGGS.I'II TRY MY BEST TO !s;z9h:R2o.N#cL
LEARN ENGLISH COS MY ENGLISH IS SO POOR,AND FOR THAT I NEVER WANNA TO BE THAT POOR TRANSLATOR,NEVER!1Ysb3c'g0n\.Vv
THAT'S ONE OF WHAT I GOT FROM YOUR STORY.
[1tB)j-||G;P THANK YOU FOR YOUR SHARING.

2008-3-29 02:31 jask1985
The E-mails,talking record,and time together with Indians.
r8|Nb)L"{J { Brother,You did a good job.

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