FOB Business Forum » Business Talk » [2008]my impress on Korean Client
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2008-3-21 18:37 leemy
[2008]my impress on Korean Client

Before the spring festival,I received an inquiry from EC21.(I'm a free member;P )It was from a Korean company,who needed our product M.Quatity was large.I was so happy that I replied him as soon as possible._/M[!]7|
I suddenly reminded that I knew a Korean girl,Risa,who was in charge of customer service in Korea EC21.I knew her when I worked in EC21 months ago.I asked her to help me dialing the Korean company and introducing our factory to him.She helped me with great enthusiasm,dialed them.But the result made me disappointed:that compay said there were many Chinese companies sending email to them,they would decide later.Oh,my god!I added his MSN.I didn't want to compare price with other factories.In my eyes,our Chinese factories are so poor when comparing price and have to set a lowest prices in order to get an order from other countries. I thanked risa,then went to take the bus home for spring festival.
Z*t/~4\4nReO5b The second time that company contact me was a month ago.The day when I was sending email as usual,Mr Lee suddenly said hello to me.Then he asked about our product M.I ask him the detailed info about the goods.Then he showed me by web camera.My boss helped me calculate price.Then I give him our price.He said nothing.I also didn't take it seriously.I hated Korea in fact.Most of them looked down up us,I got such news not one day.
eM*lc"Kc0Vo Then I found a new client,an American.I found by chance,by google,then send message on his website.He was polite.Now we've finished his samples:P ,hope he will be satisfied when receiving them.
-mhJ uOKV%gGAq7^ At that tiime I've forgot Mr Lee complete.But to my great surprise,though I forgot him,he reminded me.He suddenly asked me to send him PI!about 9  pm one evening.
?Gd'g5?*k I was very very happy!Just as picking up someone else's money.:lol N~w#Vdr(ou
I must report to my boss about the unit price.(though I've give him a price but now maybe out of date) OC$Rshv:C%F+K
My boss said give him the former price.
a Z#Y igv2U5C Then I send him PI the next day.
RvgK'z5Qa I couldn't sleep well that night.
N"{kY_1h\ I just did this job for no more than 3 months,but I was lucky than my classmate-she come here 2 months earlier than I.but...
I%H#~4oH0@d I was waiting for Mr Lee's payment day by day.One day he asked me if we can produce B.of course we can.He was happy to send me picture and asked me for price.\_pp`|A
I asked my boss.7f5woX5h#X'i R` jL
When I told my colleague,she said she've given price to Mr Lee's company days ago.So I told Mr Lee to  contact my colleague about product B.(I don't know the other company's  policy about clients,by company?products?or contact person?how to avoid knocking into the same order)b#O#\!J'^Gh
When I asked Mr Lee about the payment,he said if we can give a best price for B,they would consider paying us for M,or cancling the order for M.But we've given him our lowest price.He said another factory gave him a lower price than ours.I didn't know how to say!!I told him to produce B in that factory,we cannot make sure the quality if our price was as that factory.
1gT(F+G5zgG One day he said he've sent samples to us.I've checked the tracking #,I will receive them tomorrow.3M+z5fK3GdD
I really don't know about Korea.

2008-3-21 20:01 bacon999
A very long and good story,I found LZ is very exiting now.:)
5aap$Ek and the story still not finished,isn't it?:o

2008-3-21 21:42 arfei2002job
Reply #1 leemy's post

Hope we can hear the good news from you and reading your following story between your korea customer and you
n}oynW!].t
#G;N,t4YSlw)Y Good luck."^&w\YO nEna

"Y${oZ%B+WX(G One day,I hope all of us can say we chinese goods is not the cheap type:victory:

2008-3-21 22:16 jeff008
U DON'T KNOW MUCH ABOUT SOUTH KOREA?
k+[,|\ QB(B[3P~:vk ANYWAY, HOPE YOU CAN HAVE GOOD NEWS ABOUT THIS PROJECT.

2008-3-22 00:09 wenlongqiqi
One of my clients told to me:  I have worked with Chinese for years, I known that the quality couldn't be very good, so what I asked of the quality is reasonable.
6u]3tR4ko
5a3w+B J&qO)d I can't forget it all my life I think.

2008-3-22 08:41 leemy
Thanks for your attentione7K;n5Ryu
I've told Mr Lee,only our factory can produce both M and B,and he also noticed it:) .If he was not satisfied with our factory for pice of B,OK,he can find another factory:lol I don't worry,because the amount money of M is far more than B.And we've give him the most competitive price for M.(so he asked me to send him PI).If he insisited on reducing the price of B,I will say bye bye to him.I believe he will ask me to produce for him at last.(c8fA;HD;M*{
PS:We will receive his samples today.He said again and again that we'd better not touch the samples before our agreement.But he also told me,which were the original samples,we'd better produce according to them later....;P

2008-3-22 09:02 leemy
to be continued until he pays us

2008-3-22 09:09 sunny_yi2008
Reply #6 leemy's post

Congratulations! it seems u have 100% confidence he will place order to u:victory: :victory:

2008-3-22 09:28 leemy
[quote]Originally posted by [i]sunny_yi2008[/i] at 2008-3-22 09:09 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3229704&ptid=319906][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]
y7ySMs'grK Congratulations! it seems u have 100% confidence he will place order to u:victory: :victory: [/quote]
6`P4qY;j&~+i i Oh,I don't know/w_eY;^
He is so foxy.When talking by MSN,if he is a little unsatisfactory,he just sends me:bye bye,we will not use you as supplier.No polite,no room to talk any more
8W@/p&FeL!Qo eOw I must learn much from my boss,he knows how to make this customer pay us

2008-3-22 09:31 flando
there is no korean customer.
w,CT~VG tks for your share !4a!~ S ?:gqJ|3Tp

*]cru$R2KTh PS: there are impolite about the korean. and more  fare to import the electronic products in china .

2008-3-22 09:45 jackylau
Reply #1 leemy's post

Good luck to you !

2008-3-22 15:19 littlerice
thanks for your share...#oz0p!n`!~'bUxx
I have a Korea customer..

2008-3-22 15:24 littlerice
but not as bad as urs

2008-3-22 17:33 vip
Thank for your story, I think your story can give us a good experience, that's we can let B2B service staff to help us.  
;E8JL}X0N5U!KF
1z_F#r*R9K If B2B wants our membership fee, why not give us good service as a sample before we pay it.

2008-3-23 20:26 jeff008
Reply #14 vip's post

let the B2B give us some solutions before we become paid members,  you called it a 'sample'
:y+m/|b!q4r#Pri ------ good explainations.:)

2008-3-24 13:13 dinahsun
Reply #1 leemy's post

what's your impression on Korean clients? i haven't got the main idea.:L

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