what can I do now

[size=3][font=Verdana][size=3][size=4][color=DarkRed]I assured my clients that we will send the items to him before our CNY holiday...but as there are some problems with the logo,it took  us much time. what is worse, the supplier who print logo won't work untill after CNY holiday ...so we can not print the logo on the items..that means we can not send them  to my client before CNY holiday...}N }X s ]
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\"[)k5C4T*Q{Kh :') :')  what can i do now? I am sure clients will be veryyyy anguary...we would like to establish the long-term cooperation with him , but it seems it is impossbile now...[/color][/size][/size][/font][/size]
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-u u iRF n5l*SZ [[i] Last edited by isideru at 2008-2-3 21:06 [/i]]

Reply #1 isideru's post

it is really a problem
Q/~ltM firstly,you check with your customers whether you can delay the delivery
p1Z-]HD|:LH,\*t if he doesn't agree,you should tell him that the supplier prints logo don't work  because of china's traditional spring festival now
}#vr7x*I i think if you tell your customer the true
ef#hgG,_S:]7Mw he won't give you so much trouble
/Q2{gQ3G4C good luck  to you

Do agree up floor

[quote]Originally posted by [i]jerry1983[/i] at 2008-1-30 22:55 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3209825&ptid=317344][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]

t8Mj6i:uJ9\7GG0k i it is really a problem+l0uN,T|lr|
firstly,you check with your customers whether you can delay the delivery
Xfq&Vei+iV if he doesn't agree,you should tell him that the supplier prints logo don't work  because of china's traditional spring festival now
I&~ ]PjlO:S i think if you tell your customer the true
&w"v \"oUaxN he won't give you so much troubleB d!t tBK
good luck  to you [/quote]
/k/ut!t eN _?%G:VD8X f2u
v&p H0|Y ~8^*dn
thank you so much!!!!!!!!:lol :lol

Tell them the truth and ask for kindly understand.

Always tell your customer the true situation for his order,never try to hide some small problems.7Gtxgy/W4S
And it is better to communicate with the supplier of items,packing and so on,as well shipping company,anyone who involved in the business.

tell the truth

Jerry,Amandawang , Lily,,Michael and Saul :hug: :hug: d8Yg C;i ao1`^
thank you so much!!!!!!!!!!!!!!!
H8@.X q^9R i told the clients the true situation and got his kind understanding, everything went well....:)

Yes, tell them truth, you can say that the spring festival is very important holiday for chinese people as the chiristmas day aboard.
(?*iX6P5B;mf So it is not our inner thought that delay the delivery time, but for our native custom, in this way, the clients can understand with you better:)

Reply #8 isideru's post

U r so lucky! Congratulations!
+k)B P-_qeB
a#N i0Ld+X*a$r;b
I'd like to tell him that the plants could not work just becasue there was no power and water, because of the sleet.
7oe&Ix/cZ :r.sa5i]Gh
It is not I that tell you to cheat your customer!:loveliness:

Reply #10 NORTHGUY(LONG)'s post

Good idea!!
0gCB0Z+n :lol

Reply #8 isideru's post

that is right, to be honest is the key point sometimes

[quote]Originally posted by [i]isideru[/i] at 2008-2-1 08:40 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3210784&ptid=317344][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]
1z4o-^ Y"y:H_B u Jerry,Amandawang , Lily,,Michael and Saul :hug: :hug:
%gVU T[ n%]9\ Q^ thank you so much!!!!!!!!!!!!!!!
k^hO1@g i told the clients the true situation and got his kind understanding, everything went well....:) [/quote]
P+IQ8Ar h;|@+YP _cGK.A@iU
Good news!:D

Congratulations!aq+j"l[ `gb
according to my experience, to be honest is the key to solve the problem. credit is the most important thing.

talk u empressement to affert your clients.:victory:  you can do it!

affect your clients

[quote]Originally posted by [i]NORTHGUY(LONG)[/i] at 2008-2-3 15:42 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3212936&ptid=317344][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]
t)_7oV9W#B'x U r so lucky! Congratulations!pnbv[

5` cTN8H p#c N S I'd like to tell him that the plants could not work just becasue there was no power and water, because of the sleet.
2r#Si8jK
n9Z[C
,z']|.Mm!za&KJa It is not I that tell you to cheat your customer!:loveliness: [/quote]
:^\5hM~-^U X] y+Y%v
northguy, your excuse is cool.
V8@B'hKwM l{:y3kVS1lo
it happened  that we have the heavey snow. k$l W[#x

dz Y5h+Ng1jXs .........
B\_"s
~uE$p ps: my boss have his products been delayed cuz the client didn't  accept the mass goods quality, you know the clienst is pressing him
qBntS ort'~ every day ,  at the meantime,  luckily the  snow comes and the road is not clear, now the mass goods shall be sent to shanghai warehouse after the spring!s%T$A{"N
festival , we have enough time if the weather permits.
6dw5|)m-H p tk god, maybe my boss should say:lol

[color=Blue][size=3]thank godness ....the items sent out today
D7VV*T'p |f
S.e ~+[GO
O2y2a b2n6S
.it lasts for  so long......:L :L
/a#o#m"_ks;XV
3{/?T W3k"H anyway, finish the order today ...:lol :lol[/size][/color]

Reply #1 isideru's post

It is not the worst way, you can explain the detail reason to your clients. If they do not need them urgently, they can understand it.

Reply #1 isideru's post

just tell him the truth,,, he can understand the situation here. i am sure.

Reply #2 jerry1983's post

Good ideal, you can try it on

Dou you know the carrying Trade?

Reply #5 lily_trade's post

Dou you know the carrying Trade?

Reply #2 jerry1983's post

hello,do you know Carrying Trade?