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2008-1-21 17:36 jeanwayang
Sample before order

[size=5]Dear all:[/size]
#d\2Jt5x"u        [size=3]Thanks for your reading. Below,I would like to say something about sample,especially,the sample before order. Actually,this article will be a reply to someone's post. But I can not find that article due to our factory was power  cut at that moment. Therefore,I choose this way to write down my humble opinion here. Hope have your interests.
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$My hn*uN,HL        Every one knows that we usually see the real products before buying the goods. When we get to know some one will supply the products which we are interested in, we will visit that guy if it is not a long way. We even visit that guy who is in Hebei but I am in Guangdong if the order will be bigger, because we want to make sure of the products are up to our expectation. Also to be certain with that guy has the enough ability of supplying those products. Not only the quality,but also the quantity,even the lead time and so on..... In other ways,we always ask the suppliers to send some sample for our reference or ask them bring some sample for proving. For buyer,when we visit someone or push some products to someone.We always show them what our products are[/size]. 7h*^~:\D^
     
V~*J:E PR#b       [size=3]However,above situations are being  happened in most of our Domestic trade. How about international trade? For seller, do we have to send the sample to our potential customer or bring the sample to them as we have done in Domestic trade? Of course, it depends on what kind of customer is, because the mail fee is not saml, each mail is willing to be more than 200 RMB, if we do such kind of thing 10 times per month...the amount will be 2000RMB... Maybe our one month basic salary or many times of our month basic salary... hehe[/size],:L
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     [size=3]In this condition, what we should do will be the better way? Although, I do not have much experience in dealing with internatinal business as you have done, I still have some views here[/size].
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g:} [ f7o      [b]First[/b],[size=3]if the customer is new to us, we can let him know how much we will charge on the sample,especially we do not have the similar products in stock. Then we have to make the new sample according to our customers' requirements. Ok, problems have been caused at this time,there are also many situations here[/size].
C2O0K7i5D w!E"K      [color=Red]a[/color]) [size=3]If the customer has done nothing, just get your quotation and state that he/she has interests in our price, then let us to send some sample to them. Of course, we will charge the sample fee before sample making. UMm9x#R{!N*N
         For instance, there are 20 customers here, and the sample fee is 100USD, 5 customers accept this amount, and do not say anything, then this deal is successful. 5 customers do not accept this amount, and do not contact you any more, because they have found someone else who provide them with the sample alread, then this deal is failed. %O|"_:zLH5^
         10 customers will ask us to low down the sample fee to the level of 50 USD, and they said " I will get someone others to do this job if you do not accept 50 USD", what we should do under this situation? That is right, we should discuss with the manager first, and to see if the real cost of the sample is at the same level as 50 USD.  If the cost is up to this level, we of course decline their request, if the cost is at the right position, we still should ask them to increase 10 or 20 USD, and let them know it will be refundable at the same time, and stress this point anytime when we discuss it, then, we can leave this point in their mind, and devastate their will. Hehe[/size]:D F4|4rwH:smT&D
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     [color=Red]b[/color]) [size=3]If the customer has done something in order to enter into business relations with us, how could we do if they feel the sample fee is high, and would like us to low down the amount ?
3C&ez2v_          For example, some customers have paid a visit to our factory, or some customers have sent the sample to us , which they got before[/size].        [size=3]In this circumstance, I would like to classify them in two part. One is [/size]" [color=Lime][size=3]paying vist[/size][/color]", [size=3]for them, I would like to low down the sample fee as they expected, but they should pay for the mail fee. Because I think they are the most valuable customers, not only we have a meeting, but also I have established the creditable relationship with them during the face to face meeting. I have learnt much from this kind meeting. I can leave a good impression in their mind and also can get their trust[/size].        [size=3]For another one[/size] ( [color=Lime][size=3]sending sample[/size][/color]), [size=3]considerring the mail fee they have sent the sample to us, I will deduct the mail fee from the sample fee, and to see how much will be left, if the sample fee we quoted in the quotaton is 130USD ( our factory usually states this amount, it seems to be the lowest consumption......), and the mail fee is 50 USD, the balance will be 80USD, hehe, it seems that it is up to the real cost of sample, of course, I will let them know that " I have deducted the mail fee, and you just need to pay the balance is OK, we can do the sample to you since you are such a nice guy, we sincerely hope we can enter into business with your esteemed company, hope you can take half way also, cheers !" Wow, I do not think they will refuse my request except they do not want to do business with you, just cheat us....[/size].Ic(i#MY9R
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      [b][size=3]Second[/size][/b], [size=3]if the customer is an old one,  also, there are two cases for us to do respectively[/size]. 9Nk/{Z9l G2v
      [color=Red]a)[/color] [size=3]The deal is a big one, with reference to established relationship with them, I prefer to send the sample for free, even we should make the new sample, but of course, the mail fee should be their account. To be assured that we can get the sample fee in the mass production due to the deal is very huge, and the sample fee is very small, no one knows the sample fee has been calculated in the amount of the total value. It is very simple for these customers[/size]....:lol
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6Qpn ADm      [color=Red] b[/color]), [size=3]The deal is a small one, regarding to the exist relationship and the amount is not big, we can not calculate it into the total value of mass products. Then, how should we do will be better? Of course, it is free, and we bear the cost, but we should let this customer know, that we bear the cost, and hope he/she can place a bigger order in the future.
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       Ok, maybe I finish my article now, if there are anywhere should be edited, please point out, I take your advise as my gift[/size]....:handshake
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!e`'H!e:C8SZ        [i][u][color=Red][b] [size=5]By the way, all above statements are just my personal humble opinion. Even our company does not do the business at these ways, all are just my views[/size]. [/b][/color][/u][/i]q!|P-W!y6EQ,F`2@
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:handshake :handshake :P :P :P h-e1T8P`M6D

T.JF_!C*ph0k)q9U [[i] Last edited by jeanwayang at 2008-1-22 14:29 [/i]]

2008-1-21 20:04 jeff008
hi, tks for sharing.p j)[%b5Lc
maybe you can make your wordes big enough to be easily read.:)

2008-1-21 22:55 bacon999
samples is the key of following business cooperation.

2008-1-22 10:13 jannycai
Reply #1 jeanwayang's post

waiting for your next statment~~~hehe

2008-1-22 10:22 jeanwayang
Reply #2 jeff008's post

you are right, I will big the size of words..U]lu4{(D
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thanks3q _5A0Zp#K0X8T'G

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2008-1-22 10:23 jeanwayang
Reply #4 jannycai's post

Hi,Janny;S&N yi6h!F+S:I

8` tL/tK} I have finished it...:b6Z5qL{Mp6q
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Thanks for your support.
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:P

2008-1-22 13:57 jackylau
My buddy Jean wayang, hehe :lol   you are that guy :lol .@ H;~GU.u
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To some extent, I am on your side. Charge sample fee for customer is only judge if potential customers we want, but to higher is not workable, and not being equal to mass production.

2008-1-22 14:36 jeanwayang
Reply #7 jackylau's post

My brother:
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T2g;jBpq      You are absolutely right there, moderate sample fee is the proof which the potential customer would like to pay...  And too high sample fee will be the block of establishing business relations.     3e!}2T AAa^j0~
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     As I wrote, we can deduct the sample fee to suitable position. No one will pay high amount to buy inferior products... Just like we go to the super market.:W#P8~|5f.WP+{,VL
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    :handshake

2008-1-22 16:20 jackylau
Reply #8 jeanwayang's post

Yes, Nothing but he/she must be crazing . does your boss crazy ? :lol

2008-1-22 16:35 jeanwayang
Reply #9 jackylau's post

As I stated that the lowest sample fee in our factory is 130USD......
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7n y`"[7be"T Also, I have got the most expensive sample fee from my director...
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No one can image if I do not say.......'XDSW+LA l m

_W;~I| Hehe, let you image it first...
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And I will let you know later on...4R;e+Y$w ]2m o
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:lol :lol :lol

2008-1-22 16:39 jackylau
Reply #10 jeanwayang's post

expecting....

2008-1-23 11:21 dysjwood
We often do as this:U0^ BK?6n5LC pm
The sample fee will be account for the customer,and if they place an order we'll refund it to them

2008-1-23 13:52 jeanwayang
Reply #12 dysjwood's post

Yes....Many companies have done this, but you know, it depends on the relationsip with those customers.
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)q&N(zomk/I`6h sK Another way is that it depends on how much will we charge on the sample, if it too high..no one can accept
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,gD+Rx:a;`*} N)\)y By the way, why so many companies have been advising their products? Do they charge any fee from customer before the customer buy the goods??? k-[*A y8ok_'S!||
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We can compare them, then we also can have our own ways....
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R2yp1oc :handshake

2008-1-24 08:17 aaron-chen27
Reply #1 jeanwayang's post

it's too much for u sentence, and i only read harf of the,
d9U1K'g~@VMI the rest haif  i don't want to rad, it's too long
ZW f/L@$J sorry, but we still thank u for good article

2008-1-24 09:31 jeff008
sample order and sample before order, what's the difference?:)

2008-1-24 09:46 jeanwayang
Reply #15 jeff008's post

Sample order is a little bit like trial order, but not much similarity. Because sample order is something like the customers want to make sure how popular this kind of products will be in their market.. But for trial order, it is not only the customers go to make sure of the popularity, but also have the tendence of tasting the conditions of supplier.-y-|(p$L^.lf

KTlEf ]tP]!d For sample before order, it is just the title of my article, I just want to short the title.:loveliness: :loveliness:
@4r r6B ap I just want to show you from the title that this article will involve the sample as customer required before they place an order.
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[#eDWYz0@4};`K)\(d Hope above answers can meet your requirements.p8i3n;Xw&Q

/aVlC4D&{(]2\ Thanks8FcF:T*U

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;S,p e RB4Q'ij [[i] Last edited by jeanwayang at 2008-1-24 09:49 [/i]]

2008-1-24 09:56 Crystalyu82
sample order is order of samples instead of mass production order. qsJYs
Sample before order means buyer require sample before they order.
uh(W9j2?Wn*v But both of these doesn't mean buyer will place the final order to you.:lol

2008-1-24 10:00 Crystalyu82
I am engaged in CRAFT items and the price of our products is not that high, so usually, we provide one or two sets of samples free of charge but freight collect. +W%dyKO
As you know, it is getting more and more difficult to do foreign trade. Sometimes, in order to develop the potential customer, we even prepay the freight.(aNRgs G!cU
So, business is not of the same mode, we must treat it in different suitation. xq/O7e2E'ZU
Agree?

2008-1-24 10:15 jeanwayang
Reply #18 Crystalyu82's post

Hi, Crytal6Ok]Z zRRA3bj
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    I agree with what you said as some company even pre-pay the freight, although my factory does not do this.
0n l#yF.s     The reason why I support you is that I have learnt much from my customer that they told me that many suppliesr offer them the low sample fee, even free sample, the suppliers do not care whether the smaple will be new one which will be made according to customer's special requirements or the sample is stock one.
1\.tofa&Fmw      It involves us in very bad condition:Q U/iZ._y-\(DOA[
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     Our factory's principle is that the customer pay all the freight, if the sample is new one, they also should pay the sample fee. W t,L^je2t.QP"{

.Q-f&S7~m7X7~'X      Do you know how much the sample fee I have ever got from my director???
c!P}|p^.gE      No one can imagine..................:@ :@ :@
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     20 000RMB, 2700USD at that time............5f v.R2U)W'i
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      :L :L
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:Aj/j;x([ O#W       I had no more words to say at that time.  And when the customer knew the sample fee, she called me immediately, asked me what the USD 2700 mean, I told her that it was the sample fee. How confused and surprise she was. She said " she never meet so much high sample fee, your factory is crazy about money? Especially, this amount is just for one Book !!!!
kr&D$sIJ      :funk: :funk:
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hg+D|:H {{? B\ [[i] Last edited by jeanwayang at 2008-1-24 10:20 [/i]]

2008-1-24 11:03 Crystalyu82
Where is this customer? In moon or in sun?(ei9S_` R Pz
HAHAHA:lol

2008-1-25 16:38 jackylau
I think your factory director must live in another world. Not the same as us :lol

2008-1-26 10:28 jeanwayang
They are not only crazy about money, but also miser.T+UY8|hE@5Dy]

JZ9m$|o+~d A k1D;L_ They even do not pay the December's salary, do not say the bonus.
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Every one want to buy something for new year.. Why they do not have the kindness???
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How can I stand it:@ :@

2008-1-26 14:09 huilindsey405
hi, hehe ....I support you ,and you said is truth and wish you have a good luck in a new year ,:) :)

2008-2-17 08:33 jeanwayang
Reply #23 huilindsey405's post

Hi,Huilin6W P:Qu?_L0Z
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    Thank you very much for your wishes, sorry that I have replied you on time, because we were on holiday since 26th,January.2008. Very early. And I just back for working yestoday.
J.\2k d-m#Lt,d6\4Z     Hope have your understanding.O @e5o|X,qN#Bi5n6M!QR

"g'[!g-A O#N/p2p     Herein, please take my best wishes to you and your family as well as your friends. Hope%U7I!L B/s
you all will have health,wealth,becauty and happyness.
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R G,s q)Rh,x I     Best regards,o9I KlT q

*YTL| qM     Jean

2008-2-17 10:22 jerry1983
Reply #1 jeanwayang's post

it is really a detailed discussion about the sample$g }RweP ret
good

2008-2-17 10:41 jeanwayang
Reply #25 jerry1983's post

It is just my personal humble opinion."ir%rbQ$nw3l

%jWLs H]7UIM.^;L If you have more good advises, could you kindly share them with us here?d.j"n id{L5Gj
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Thank you in advance^&d/C's `(H[@/W7`

:\,twRBnbig Jean

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