How to answer the foreigner call

[font=Impact][color=Blue][size=5]How to answer the foreigner call[/size][/color][/font])e/R3I0Y"ad-~3?

k.HQ2Wn@%cc [color=Indigo][font=Verdana][size=4]maybe most of the international sales are more painful experience for foreigner call, good at writting but poor in listening and speaking.as a result , the foreigner puzzled what you say ,you are more . hehe, today ican share it for everybody who need helps. just a small skills :victory: p;b0| f6~ O5W

0S] Z(nlZ+@)@ 1.when you pick up the "+19..." phone , pls prepare the pen and papre for recorder.:)
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2.say[color=Red]"hello"[/color]first ,:lol  then ,the foreigner will say who he wanna to find. then you can told[color=Red] "this is xxx speaking "[/color] ,it is more manners act, it will give the good impression to the foreigner.
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3.then maybe he will speaking what he wanna to say. in this step,maybe youare not parepar how to answer. inthat case , you'd better lead foreigner as your follows . you can say  [color=Red]"Excuse me,who is that speaking?" [/color],he will answer it ,pls write is as quickly as you are . then [color=Red]"Where are you from,please?" [/color]and [color=Red]"What is the matter with you?" [/color],write all the answer to your paper.if youare not clealy about foreigner's demand, pls beg for repeat.:L
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? odJNpO4L!n7l5i/| 4.if you are not understand all what the foreigner's demand still, nothing serious. you can do as [color=Red]:"I understand what you said,but could you send an email to me to confirm,please?"[/color] in this step ,maybe the foreigner will ask for your email address.that's okey.:lol
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5.ask for foreigner email address to confirm it , then you can reply to the foreigner.
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6.say[color=Red]"THANKS FOR YOUR CALLING"[/color]and "[color=Red]GLAD TO SPEAK WITH YOU,GOOD BYE."[/color]:victory: :handshake !^Mz]u

R:fUvu8k9]CIt In other hand .three ways to improve your skilles of answer the foreigner call
&@8V NhuFdxN 1.speaking english to yourself everyday 20 minutes.:loveliness: +AA h{
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(c%{3b$|I 2.use SKYPE to chat with foreigner who like chating :lol c"L+T!}'Pf'GH

Qopw6zx$Z|4q 3.more practise for everyone of the foreigner call[/size][/font][/color]:)
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%vQE r;G [[i] Last edited by jeff008 at 2007-12-9 13:30 [/i]]

happy to see your virgin writing :lol here, and thanks for your sharing ~:handshake

Reply #2 jeff008's post

tks for your leading ! q9|}5z N2n_
support for your working !4@4BDZn5}V3C:W,K
flando will share more expreince in here if i'm free!
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Good tips! Thanks, flando. More? Any more? We need learn more...:handshake

well done flando:hug: :)
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5m5S1D?`V+QX@0m Thanks for your sharing!
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2i_-qt%Qh To be frank, I enjoy talking with my foreign clients. I just got 2 callings from the same girl which is from Thailand. Her oral English is perfect, I can catch with her very much. haha :loveliness: 9D't"{KIy7B5}

@C @/cn"eQ Mostly, once I confirmed who is calling. I will say this is Dancy speaking. What can I do for you.she would say x x x x .
/w]1{&TJ;L1O'k Then I would try my best to follow up the issue which she mentioned by calling. And confirmed back to her by e-mail ASAP.
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Hehe, nothing is impossible. Try your best to do it. :lol E,OM.i.Z

t@ W!G.r Good luck! :victory:

Thank you,it is useful for me,my listening and spoken english are not very good.so  poor:') :') :') I am too lazy
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U [[i] Last edited by jeff008 at 2007-12-9 13:34 [/i]]

:loveliness: thanks for your sharing.
u}4v_q to me, before answering the call, i smile first to make myself comfortable and my voice sweet and soft:$

2.use SKYPE to chat with foreigner who like chating
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"jk6E6S)H flando, have you used to do this?H T-LB&R+qmLN
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I have not find any foreigners who have excellent spoken English.:lol

Reply #8 Jillyvon's post

:lol :lol :lol :lol )I;eNJ0P9v)^Sw
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i am lukier than you maybe
Ey on EZ for i will get a  lot of foreigner phones and i often will call the foreigner very often every month@3G#kB.?
so i don't worry about answering the foreigner's phones and calling the foreign customers
3s0~$c QZ)y please feel relaxed when you speack with them on the phone and take a pen and notebook to write down the keypoint you have talked on the phone

[quote]Originally posted by [i]mazy[/i] at 2007-12-7 21:50 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3168631&ptid=314761][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]
:z a:M{*~2ot\{Q5Q Good tips! Thanks, flando. More? Any more? We need learn more...:handshake [/quote]}`-KU"da1d/W
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Yeah, just like a AD says: ' ASK FOR MORE"4| ce,hpK
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Thx~
sPj(YS:N+[ I am a designer in a foreigner company. They chats with me every day.
&OG cS$o:Qv,i My listening improve. But speaking is not.

Reply #1 flando's post

5.ask for foreigner email address to confirm it , then you can reply to the foreigner. uQ,nO!|zg/b
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3z O.|Hi*xD what's the excuse for asking the laowai's email adress. can you list some here :loveliness:

Reply #12 jeff008's post

maybe it is easily communicated with the foreigner by email:k:qA+`^Y
:lol :lol :lol :lol :lol

[quote]Originally posted by [i]Jillyvon[/i] at 2007-12-8 22:01 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3169995&ptid=314761][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]C3_"XPU{3[-N f
2.use SKYPE to chat with foreigner who like chating
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flando, have you used to do this?
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;MFR;{[mO?P$| I have not find any foreigners who have excellent spoken English.:lol [/quote]
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[i]Hi Jillyvon,[/i]8QL e3~7E

:Gb)u{6`H [i] change your skype situation to be "skype me", or try to find some new friends from USA, UK, Canada ect, any native speakers in English.[/i]
1g6a`/PvT [i]hope you good luck![/i] :victory: y:e!r s:y0@Ju
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v'M;d'Gd^Q [i]p.s.: I prefer to use sina UC, a good environment for talking in English, though mostly of them are our Chinese, I am sure some of them are good at oral English, as well as English native speakers. :lol[/i]"K"m
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[[i] Last edited by dancy0103 at 2007-12-9 18:48 [/i]]

[quote]Originally posted by [i]shire11[/i] at 2007-12-9 13:51 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3170101&ptid=314761][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]
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I am a designer in a foreigner company. They chats with me every day.*EF j,Oj
My listening improve. But speaking is not. [/quote]
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n#U5_w h [i]Hey shire, [/i]
yr+q+\;HUV1L [i]come on.[/i]*GT(d`2uwv
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[i]:) U r so lucky. Good English speaking environment in your co.,[/i],~;B#es uu!h+~

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fE [i]For using English, listening and speaking are the same import. [/i]+cO5y"J3}P/a%V
[i]Try to open your mouth, talk with your foreig colleagues, don't be shy.[/i]6MB:g7w-F,l}'U
[i]Don't worry about your pronunciation, and tongue. Just say what u wanna.[/i]
7nR6I^A9IB6OGh [i]Keep on doing it everyday, 2 months later :time:[/i]8X/W;B7A{
[i]I am sure you will make a great progress in oral English. [/i]
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w5jB#B.Z.d [i]Good luck! :victory:  [/i]

:L here is no microphone.6u%Nc^ wus?4^Z
here is no English speakers.

[color=Blue]thanx.i learn sth. useful from here:) 'uj~1Xa3Z1i`[

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h i3Q/e/{c ~U9n but..the ways to improve the skills for answering the call from foreigners may just fit minority.[/color]y+Q5q?C1`[`([y
1.speaking english to yourself everyday 20 minutes. FOB Business Forum:{ N*U6d)m*Y-\u GWy3r(Z;M-q
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[color=Blue]it is not a persistent way for a big segment of people. but the least i can do is reading everyday[/color]3Fq7DW[:R
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\]:`mw8Ko /H1W${(]%H[A Professional Business Forum]2.use SKYPE to chat with foreigner who like chating  [A Professional Business Forum]$y,@4G7d(t.x
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]G;@5Ss2h4\ [color=Blue]in my point of view,chitchat does me no good for polishing my english.maybe you feel everything is fresh at the very beginning,but somedays later, you will have no other feeling but tired and boring.[/color]
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-J,x4]!G9y3obusiness forum,trade forum,business opportunity,Business China,Business India,Brazil business3.more practise for everyone of the foreigner call
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[color=Blue]i like this method.but the premise is you have time and some suitable partners.[/color]v%SZy/?
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[[i] Last edited by judylyh at 2007-12-10 16:05 [/i]]

good sharing!!

thanks

Many thanks  flando!
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All i want to say:"practise makes perfect."Just do it,if you want to!
Xv)tCP5hF(Sl :handshake nice to meeting your guys here.

Thank you for your sharing,just do it.

:( :( :( but I am always nervous
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5p!~a4}vb+p)J+] [[i] Last edited by shunjianshun at 2007-12-12 08:11 [/i]]

first of all, be calm.$rS^!jN0d!Y5s6\
take a deep breath to make your voice natural.
9\V!`(S8pe of course, you need a pen and a piece of paper to write all the key points said by the customer.

[quote]Originally posted by [i]shunjianshun[/i] at 2007-12-12 08:10 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3172380&ptid=314761][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url].q9I)r-cd3Vc%f
:( :( :( but I am always nervous [/quote]
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h}{k!mm"a8xp8A} me too...9rJS-r7{)[W2S2J'UT
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everytime i got laowai's call,my nerve will be tensional:funk: :funk: ..... i should do more practice to be better.. :$

good way !~~~~~~~~~~~~~~~~~~~~

Good work!

[quote]Originally posted by [i]dancy0103[/i] at 2007-12-9 18:47 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3170184&ptid=314761][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]o-Q[RxV;tw
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Hi Jillyvon,
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CKL)T_Y change your skype situation to be "skype me", or try to find some new friends from USA, UK, Canada ect, any native speakers in English./z9|+@"R8S{!D
hope you good luck! :victory: #D Z&NZ$d.t
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^h0G|n2e p ... [/quote]
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ZV!Rn7t:Sr)C :)  I have not use sina uc before. I will have a try some day.
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Thank you for your suggestions:handshake

Reply #23 jewdster's post

take ie easy. don't  be nervous. Practice more

I do so badly in this aspect.C7c8\&Wm)|La1O$S

'z#Q0v/r.|F` So I need more learning and practising in oral English.E0^0]Z+PBQ F
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But I am ashamed when I will open my mouth.({3?j7w-B1{y
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Thanks for LZ's share.

[quote]Originally posted by [i]huyuan_52050[/i] at 2007-12-13 10:20 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3173960&ptid=314761][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]
U)W'JL,{`#b&p2@s/v I do so badly in this aspect.
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So I need more learning and practising in oral English.8P/q9ue.cQu"{
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But I am ashamed when I will open my mouth.+S ml1_7H

(H'l BjA%p Thanks for LZ's share. [/quote] z0owr#H!{!e

$o-P|"E2De,uw,B NK0S Maybe you can use skype to speak English with foriengers,but ppl said it is difficult for boys to find a partner to practise.
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Anyway,skype is a good way for us :D :D
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[[i] Last edited by lily_trade at 2007-12-13 10:49 [/i]]

Thank you for your sharing ,flando! *n
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And everybody can you  send  more  useful  things  to  let  us  share,
0i C0S"m c-Gn Because i think there  are mang people who like me (just gratuaded)need to learn !
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z,A8o"IjL{~dU Thanks ahead & Good luck!