What shall we pay attention to when we write the mail to the customer

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[img]http://t5.baidu.com/it/u=3659154302,1727063988&gp=30.jpg[/img]

I think we should be considerate. I mean that we would on the part of customer's to think about their questions.

First,      try to avoid mistakes, especially the name and price.
6S"\v)_j&K6o Second, if it is the first time you contact with them, you'd better use formal form.
7z j8m.n:IE Third,    in order to get more chance, you can leave your tel no., fax, msn ,skype, website, etc. at the end of your each email.

[quote]Originally posted by [i]lanlan371[/i] at 2007-7-17 18:22
6h3B2n}s First,      try to avoid mistakes, especially the name and price.#xm3d?*eP
Second, if it is the first time you contact with them, you'd better use formal form.
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a Third,    in order to get more chance, you ... [/quote]
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I agree with you.
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Leave your msn below your name.

while you received the mail.~6upZQd
1 )while you read it, you can think about what he express, and how to you slove this problem.
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T8b 2 ) use clearly item to sign different questions, and the customer can read it very well,
3f(r p6?0]lU*c$E 3) if the qustions you don't know how to express try to send the photo to him,B5v#V;]Vc!t
4)stand on customer way.(can think what he want to know, like the delivery time, price term etc){A
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5)below always have the full detail of your companyQ0c{4eV[
this is my experence

[quote]Originally posted by [i]monicalan[/i] at 2007-7-18 20:51,R[wfhb9jb~a6z4yX
while you received the mail.
%vHBot.j\ 1 )while you read it, you can think about what he express, and how to you slove this problem.
h&c4Dg[f{2Rq w 2 ) use clearly item to sign different questions, and the customer can ... [/quote]
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`W"T7k'qX Thank you.:)
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Try to answer the customer's question and think about what your customer think.

write different answers for different questions in different color:lol

[quote]Originally posted by [i]ohiacn[/i] at 2007-7-19 10:48
/?"lRW[2k write different answers for different questions in different color:lol [/quote](~0P'D]j9o(_J-I*C-y
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Oh, a little unacceptable.

[quote]Originally posted by [i]ohiacn[/i] at 2007-7-19 10:48
u^4Z\%Cx(E1]k write different answers for different questions in different color:lol [/quote]y
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bYYI5P8Y It looks like painting, not letter. ;P

always for the people, have good memory,
VG/i6Z/a5hX#Z+? W while he received the letter he have the mood, for how to reply it, must reply the right answer. Right?