FOB Business Forum » Basics of Import-Export » How do you contact the customer abroad?
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2008-4-15 09:35 ygy918397
Actually ,I even do not know how to use it ,I am a fresh man :hug:

2008-4-15 16:21 luckymore
Reply #60 Esa1225's post

Yeah.MSN maybe the best way.Because it's free.and easy to understand.:victory:

2008-4-16 10:19 linlyh
i download a skypee, but i never use it. i don't know how to use :D

2008-4-17 10:10 freedomisland
i  think when we contact or business with our customers, firstly we should consider the cost, so if we can we could use some chatting tools like skype or Msn, because they are free.

2008-4-18 10:35 Alexander111
strongly support 11#, it is just reasonable.

2008-4-19 10:47 daoyan
i only used e-mail

2008-4-19 14:25 icequeen
I am a green hand,so usally i seek guests by net ,e.g tradekey.com,stonebtb.com and some yellowpages of countries :) :)

2008-4-19 14:40 icequeen
it is very popular to contact customers by email ,msn and skype:)

2008-4-24 17:12 ZHANGYAN2008
ha ha , i think the common way is by E-mail /phone call , but the cheapest and direct  way of talking is by MSN / Skype /Yahoo messenger , (but this should under both have the good webnet condition .)

2008-4-25 08:39 nitarong
hah....becoz the skype cheaper to call so i like

2008-4-29 12:12 sharon1129
:) :) :) :)

2008-5-7 17:07 kekele
i haven't customer by now   so i send many mails everyday  to be ture   i want to call the buyer everyday   but i haven't the phone in my site   our company seldom use the phone

2008-5-19 13:50 fanfanpiglet
many ways to contact, B2B is the most common way to be used, you post your request, inquiriy, information and order on that kind of [url=http://supplier.madeinchina.com/]business website[/url]

2008-6-2 15:00 aqueous
Well,I think it depends

2008-6-7 12:18 lq7302
skype

skype is very useful . many people use it . but in southeast Asia they often use Yahoo . so it depands on the region they live .

2008-6-9 14:53 book2008
usually by msn and email

2008-6-9 15:00 book2008
only msn and yahoo, no skype

2008-6-9 18:04 cxt862477
i think skype is not very well ??  when i turn on computer ,and the first my computer is silly ,then delete skype system .and my computer is smooth .'gY?j7\p-u?E

a9{7FQ~sZ-O&K and i like use MSN or QQ

2008-6-17 15:13 kobe88641190
also by E-mail. but when foreign clients did not cantact me for long time I will telephone him/her for the detail

2008-6-17 15:32 Besty1862
[quote]Originally posted by [i]angela66[/i] at 2007-5-31 13:55 [url=http://forum.fobshanghai.com/redirect.php?goto=findpost&pid=3063692&ptid=306894][img]http://forum.fobshanghai.com/images/common/back.gif[/img][/url]
5D+{8ck1u};a]p if something urgent, call him;
^l!D"j-] if not so hurry, email him;sb-W(j-i.h{(Y m$g
if both free, chat with him on MSN..
P!s-l)T6m%|c~P I only have one british client use skype, no others:( ;r6o#LQTz
:lol :lol  [/quote]p7i1i3p%~:_#j qy-~t
I can't agree with u for more!:)

2008-6-18 14:05 emily-feeby
pls to admire the guest.

2008-6-20 17:01 FlySweet
Email-the most important, telephone if urgent thing

2008-6-26 09:23 ivyliang3
E-mail is first,then telephone

2008-6-28 12:47 williamxiao
No telephone yet,communite by Mail/Skype/MSN

2008-6-30 09:25 alexnee
It is a good question.0r0\ K$|%|qp
Honestly,i do not have pretty much experience to share with you,anyway,mainly i contact with the clients through E-mail. Our company attends Canton or HK fair two edtions every year1]@\M3f}i6|
and we collect enough clients business card and contact them by e-mail.Of course, I am
&A)u p+uQP ^rN` add them as friends in MSN or Skype if possible. I call client very little,except something very
pR1dgfk2i/e4\Er important and urgent.For one thing,i do not have much confidence on my spoken english,i
(xN4H4r~6g+ZM?| think i should special attention on it.For the other thing, it is very expensive,haha.%M:Y%?jR?)m
Wishing it can bring you some help.

2008-6-30 16:27 leozhaoyun
I like to use Email, msn and skype.

2008-6-30 16:36 alexnee
I SKYPE WITH ONE OF MY OLD CLIENT,IT IS VERY CONVENIENT AND FAST TO COMMUNICATE,HOWEVER,FOR SOMETHING IMPORTANT SUCH AS PO,CERTIFICATES,ARTWORK FOR THE PACKING MATERIALS,WE CONFIRMED THROUGH E-MAILS.

2008-6-30 16:37 alexnee
PERSONALLY,I DO NOT THINK IT IS A GOOD IDEA TO CONTACT CLIENTS WITH COMMNICATION TOOLS.

2008-7-2 23:57 nacchristina
The answer must be telephone + email + MSN + skype :loveliness:

2008-7-5 10:54 Amylu
Contacting clients via emailis the primary and common way for us.
-P k j1p&u#E
\3DL{:\'P1g~I8B And for something important to confirm or other urgent matters, giving client a call is the second mothod.
(W!@ZnQ1`q ([k^7uHx.^:k
Of course, if clients has MSN, we also like to chatting.

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