Tips to succeed as an exporter in China

[size=4][align=left][b]10 Tips to do export in China successfully [/b][/align][align=left] [/align][/size][font=Arial Unicode MS,Arial Unicode MS][align=left][b][color=black]When doing business in China, [/color][/b][/align][align=left][b][color=black]the ability to navigate cross-cultural issues is just as important as [/color][/b][color=black][b]the goods and services [/b][b]you [/b][b]bring to the marketplace. [/b][/color][b][color=black]This is true whether your company is just now considering the China market, [/color][/b][/align][align=left][b][color=black]recently gained its first sale or maintains an in-country presence. [/color][/b][/align][align=left][b][color=#000000][/color][/b] [/align][align=left][b][color=black] The following 10 tips will keep you from making some costly mistakes [/color][/b][color=black][b]and refining export business strategy [/b][b]to address the cross-cultural and language [/b][/color][/align][align=left][b][color=black][/color][/b] [/align][align=left][b][color=black]Tip #1: The Chinese need for respect and acknowledgement governs all Show respect by keeping some distance. [/color][/b][/align][align=left][b][color=black]Allow one person to speak at a time. business communications, not just negotiations. [/color][/b][/align][align=left][b][color=#000000][/color][/b] [/align][align=left][b][color=black][/color][/b] [/align][align=left][color=black][b]Tip #2: Focus on building the relationship before talking business. [/b][b]Asians want to do business with people [/b][/color][/align][align=left][color=black][b]they trust.[/b][b] But that trust has to be earned by doing things right. [/b][/color][/align][align=left][b][color=black][/color][/b] [/align][align=left][b][color=#000000][/color][/b] [/align][align=left][b][color=black]Tip #3: Respect face. Never argue or voice a difference of opinion with anyone??[/color][/b][b][color=black]even a member of your own [/color][/b][/align][align=left][b][color=black]team. [/color][/b][b][color=black]Never make the other person wrong. [/color][/b][b][color=black]Never say "no" directly, as that is considered rude and arrogant. [/color][/b][/align][align=left][b][color=#000000][/color][/b] [/align][align=left][b][color=black][/color][/b] [/align][align=left][b][color=black]Tip #4: Speak clearly because Chinese understand less spoken English than we think they do. [/color][/b][/align][align=left][b][color=black]Smiles and nods have more to do with respect, protocol and saving face than getting your meaning. [/color][/b][/align][align=left][b][color=black]Talk in short sentences. Listen more than you speak. [/color][/b][b][color=black]Never ask a question that can be answered with a simple [/color][/b][/align][align=left][b][color=black]yes. Avoid all slang. Skip humour altogether. [/color][/b][b][color=black]Pause between sentences. Find four or five easy ways to say the same thing. [/color][/b][/align][align=left][b][color=#000000][/color][/b] [/align][align=left][b][color=black][/color][/b] [/align][align=left][b][color=black]Tip #5: Manage the way you present written information. Document everything in writing and in detail. [/color][/b][/align][align=left][b][color=black]Present your ideas in stages. Write clearly, using plain English text.[/color][/b][b][color=black]In order to appeal to the visual bias of many Asians, use sketches, charts and diagrams. [/color][/b][/align][align=left][b][color=#000000][/color][/b] [/align][align=left][b][color=black][/color][/b] [/align][align=left][b][color=black]Tip #6: Prepare for every interaction. A lack of preparedness can cause loss of face and trust; [/color][/b][b][color=black]do not give or[/color][/b][/align][align=left][b][color=black]expect to receive partial answers from your Chinese colleagues, as that is considered offensive. Do not count [/color][/b][/align][align=left][b][color=black]on your ability to wing it. [/color][/b][/align][align=left][b][color=black][/color][/b] [/align][align=left][b][color=#000000][/color][/b] [/align][align=left][b][color=black]Tip #7: Make sure your facts are 100% accurate in every detail, or you will lose credibility. [/color][/b][b][color=black]Do not present [/color][/b][/align][align=left][b][color=black]an idea or theory that has not been [/color][/b][b][color=black]fully researched, proven, or studied beforehand. [/color][/b][b][color=black]If you make a mistake, [/color][/b][/align][align=left][b][color=black]you are not to be trusted. [/color][/b][/align][align=left][b][color=#000000][/color][/b] [/align][align=left][b][color=black][/color][/b] [/align][align=left][b][color=black]Tip #8: Never pressure your Asian colleagues for a decision. To speed up the decision process, slow down. [/color][/b][/align][align=left][b][color=black]S[/color][/b][b][color=black]tart from the beginning and work through to a solution in a logical, step-by-step fashion. [/color][/b][/align][align=left][b][color=#000000][/color][/b] [/align][align=left][b][color=black][/color][/b] [/align][align=left][b][color=black]Tip #9: In negotiations, consider yourself a babe in the woods.[/color][/b][color=black][b]Patience and a bit of humility will go a long way,[/b][b]as the process will be anything but smooth. [/b][/color][b][color=black]Do expect your highs and lows to be like the spikes on a stock market [/color][/b][/align][align=left][b][color=black]chart. [/color][/b][b][color=black]All the above tips will ensure a more successful outcome. [/color][/b][/align][align=left][b][color=#000000][/color][/b] [/align][align=left][b][color=black][/color][/b] [/align][align=left][b][color=black]Tip #10: Avoid costly customer service gaffes. It takes careful training and preparation [/color][/b][b][color=black]to bridge the [/color][/b][/align][align=left][b][color=black]cross-cultural gap. The people on your team who communicate with your Asian customers, [/color][/b][/align][align=left][b][color=black]suppliers and local staff need to be just as aware of cross-cultural sensitivities [/color][/b][b][color=black]as the business traveler who [/color][/b][/align][align=left][b][color=black]brings home the contract. [/color][/b][/align][align=left][b][color=#000000][/color][/b] [/align][align=left] [/align][align=left][b][color=black]Most of us are not by nature sensitive to the differences in culture??we have to be taught[/color].[/b] :victory: [/align][/font]

The article bring much meaning ! Can you share with us about some tips when dealing with American customes ?:)

[quote]Originally posted by [i]atonzheng[/i] at 2007-5-29 08:36o5K3gC(U2Ur:l$h
The article bring much meaning ! Can you share with us about some tips when dealing with American customes ?:) [/quote]
3Fw*cVy |W+n8iU$L Our boss always bring them to the shopping center for shopping when they come here.:lol

Reply #2 atonzheng's post

Hey Atonzheng
s@4Jkc6m
4z9|;Zg,H K8VP You mean customers or customs-tariff or Customs-tradition:o